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Page 17 of 17
Topic:
WARNING!!! New CCP Update requires dealer login!
This thread has 246 replies. Displaying posts 241 through 247.
Post 241 made on Monday April 18, 2022 at 17:30
BritInVA
Long Time Member
Joined:
Posts:
December 2008
27
On April 18, 2022 at 09:39, BritInVA said...
I tried contacting them, but got message that I was past cut off and they state "As of 3/1/2022 we can no longer offer any version of software to our end user community"

I cannot now get my old CCP software to work.......... my version is from 2014 (ver 1.4.034.1217)......... Its installed and opens but none of my remotes old files will load.

If anyone willing to help please message me

{UPDATE} After another contact URC provided me with an account...... so worth persevering!
Post 242 made on Friday April 29, 2022 at 15:08
relay
Lurking Member
Joined:
Posts:
December 2006
3
Oh boy, I am in a similar situation. Have not needed to update my MX 980 for quite some time and discover this change. Could someone share the updated files or other option with me??? Willing to send you good thoughts forever!!!!
Thanks!
Post 243 made on Wednesday May 4, 2022 at 21:42
CZ Eddie
Long Time Member
Joined:
Posts:
March 2009
30
So, last November I signed up for an account.
URC Dealer Portal sent me an email with my username & password.

I just tried opened the app for the first time in a long time today, and it did an update and is now suddenly forcing me to log in.
So, I used the username & password that URC gave me but it says "Login Failure" when I log in with that.

What gives?


I didn't want to contact URC given that they're not making any money off of me.
But I ended up doing so and it turns out that I had changed my password and forgot.
They had sent me an email when I first signed up with a password and that's the password (old) that I had been trying to use.
They sent me a new email with my changed password and now I'm able to log into the app.

Weird that the old password still works on the portal.

Caution:  Don't use your bank password because it gets delivered by email in plain text which can be intercepted. 

Last edited by CZ Eddie on May 6, 2022 09:14.
Post 244 made on Wednesday May 4, 2022 at 21:44
CZ Eddie
Long Time Member
Joined:
Posts:
March 2009
30
Hmm, the dealer portal website is letting me log in.
It's just the CCP that's not.

Is nobody else having this problem?

Last edited by CZ Eddie on May 6, 2022 09:14.
Post 245 made on Friday May 6, 2022 at 04:10
Merv
Long Time Member
Joined:
Posts:
November 2003
39
On May 4, 2022 at 21:44, CZ Eddie said...
Hmm, the dealer portal website is letting me log in.
It's just the CCP that's not.

Is nobody else having this problem?

Your post prompted me to try my login as Ive not used it since registering.

Mine logged in with no problems. Id email URC about it.
Post 246 made on Friday May 6, 2022 at 09:15
CZ Eddie
Long Time Member
Joined:
Posts:
March 2009
30
All good now, see above!
Post 247 made on Monday May 9, 2022 at 23:04
TheDudeAbides
New Member
Joined:
Posts:
May 2022
1
what email address are you guys using to contact them about this?
Find in this thread:
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