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Topic:
WARNING!!! New CCP Update requires dealer login!
This thread has 254 replies. Displaying posts 211 through 225.
Post 211 made on Thursday December 2, 2021 at 10:25
shokwaverider
Junior Member
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January 2021
43
We just noticed there is a newer version of the installer on the Dealer Portal.
Post 212 made on Thursday December 2, 2021 at 22:46
OneRemote
Long Time Member
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86
On December 2, 2021 at 10:25, shokwaverider said...
We just noticed there is a newer version of the installer on the Dealer Portal.

Any new release notes you can share?
Post 213 made on Friday December 3, 2021 at 10:02
shokwaverider
Junior Member
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43
CCP Update [v4.11.1013.2]
This update was made on 11/09/2021.

Feature Additions:

This update does not include any Feature Additions.

Bug Fixes:

This update does not include any Major Bug Fixes.

Database Updates:

Anthem AVRs: Added 2-way volume feedback (Added for Accelerator 2 & 3)

Marantz AVRs: Updated Codeset

Mood Media Streaming Media Player: New addition

NAD AVRs: New addition

Speco Technologies DVR: Moved to Security DVR

Storm Audio Receivers: New addition

Yamaha AVRs: New addition
Post 214 made on Friday December 3, 2021 at 14:45
hdtvluvr
Long Time Member
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September 2002
345
On December 2, 2021 at 10:25, shokwaverider said...
We just noticed there is a newer version of the installer on the Dealer Portal.

So, what does this new installer do? Is it just if you need to install the entire app again?
Post 215 made on Sunday December 12, 2021 at 20:26
Compass
Long Time Member
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March 2010
61
I haven't been on RC for ages....thank god I saw this thread as I usually just update when I open CCP. I have a couple of MX-980's and a MX-880 that we use.

Currently have V4.0.1106.2, URCFRAME.exe has the following details, Created: July 2009, Modified Dec 2020

So I guess I'll be keeping that one! I have modded my url.ini file to be blank(saved the old one as urlolddontuse.ini , don't get the update popup anymore and program seems to run fine.

To get any new updates, is the following correct procedure
1: Make a copy of current URCFrame.exe, place on desktop or wherever
2: Run update, delete newly modified URCFrame.exe and put the old one back in

Sorry don't have any other PC's I can try this on to see if it works otherwise I'd give it a go

Cheers
D.I.L.L.I.G.A.F
Post 216 made on Sunday December 19, 2021 at 09:10
OneRemote
Long Time Member
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May 2013
86
Looks like URC turned off new registrations for end users on their www.URCportal.com website. It has gone back to how it used to be where you had to be a dealer or partner to be able to register and get access to the software.

EDIT: Nevermind, looks like it’s still available via [Link: urcportal.com]

Last edited by OneRemote on December 19, 2021 10:54.
Post 217 made on Tuesday December 28, 2021 at 03:04
Diamond Dog
Long Time Member
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May 2003
163
I don't understand the big deal here.

I had a copy of CCP. Opened it up and told me to go to the portal to register

Asked for me remote serial number. Typed it in and said it was not valid, but then stated they would give me access as an end user.

When I verify my email address on their portal, it says I am eligible for updates and to use the program
Post 218 made on Wednesday January 5, 2022 at 11:08
arcsum68
Junior Member
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January 2022
6
*ignore this
Post 219 made on Wednesday January 5, 2022 at 11:09
arcsum68
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On December 28, 2021 at 03:04, Diamond Dog said...
I don't understand the big deal here.

I had a copy of CCP. Opened it up and told me to go to the portal to register

Asked for me remote serial number. Typed it in and said it was not valid, but then stated they would give me access as an end user.

When I verify my email address on their portal, it says I am eligible for updates and to use the program

Post by arcsum68 made on Wednesday January 5, 2022 at 08:08
Initially when they updated it, there was no message like that, therefore the big deal.
Post 220 made on Thursday January 6, 2022 at 16:58
Mr. Big
Founding Member
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August 2001
95
Thanks to all of those here who have helped me navigate through the process of registering for the login to the URC software update site. I've been using the program for years on my various URC remotes that I purchased from Surf Remote. Now that I'm registered I notice that there's still the pop-up when I launch Complete Control with the message that in order to continue using it I'll have to register. I'm hoping URC doesn't shift gears on us again blocking the end users.

And also a big shoutout to gbrown91 for instructions on how to display the program properly on a 4k monitor... I'm a Mac user so there's no way I could've figured it out on my own.

And my last comment is I'm still using the MCS-400 Base Station which requires 32-bit Windows. I see that I can still program it on my 64-bit Windows 11 software but I'm guessing that I won't be able to upload it to the unit once programming is done?
Post 221 made on Friday January 7, 2022 at 08:39
Duct Tape
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5,208
On January 6, 2022 at 16:58, Mr. Big said...
And my last comment is I'm still using the MCS-400 Base Station which requires 32-bit Windows. I see that I can still program it on my 64-bit Windows 11 software but I'm guessing that I won't be able to upload it to the unit once programming is done?

that is correct.  it will only load with 32 bit.  used to be easy in windows 7 to run a virtual 32 bit xp mode to load them.  not sure how you'd accomplish that with a mac, but there may be a way.
[Link: facebook.com]
Post 222 made on Saturday January 8, 2022 at 17:54
Merv
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39
On January 7, 2022 at 08:39, Duct Tape said...
that is correct.  it will only load with 32 bit.  used to be easy in windows 7 to run a virtual 32 bit xp mode to load them.  not sure how you'd accomplish that with a mac, but there may be a way.

On my Mac, I run Windows 10 32-bit on Parallels for Mac (as a virtual machine). Works great with MSC400 upload & download .
Post 223 made on Saturday January 8, 2022 at 18:31
Mr. Big
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On January 8, 2022 at 17:54, Merv said...
On my Mac, I run Windows 10 32-bit on Parallels for Mac (as a virtual machine). Works great with MSC400 upload & download .

I was running 32-bit Windows 7 on Parallels on my 2019 MacBook, but when I upgraded to the new M1 MacBook Pro it wouldn't support it anymore. I'm hoping for someone to come up with a workaround but that seems pretty unlikely.

Last edited by Mr. Big on January 8, 2022 19:10.
Post 224 made on Sunday January 9, 2022 at 17:37
Merv
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On January 8, 2022 at 18:31, Mr. Big said...
I was running 32-bit Windows 7 on Parallels on my 2019 MacBook, but when I upgraded to the new M1 MacBook Pro it wouldn't support it anymore. I'm hoping for someone to come up with a workaround but that seems pretty unlikely.

Parallels 17 only supports Windows 10 & 11

As you say, Windows 7 is not supported

Providing Parallels supports Windows 10 32 bit, that would be your best (and probably only) option

Windows 11 doesn't have a 32 bit version, so that will not work with the MSC400.
Post 225 made on Sunday January 9, 2022 at 20:31
Mr. Big
Founding Member
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95
On January 9, 2022 at 17:37, Merv said...
Parallels 17 only supports Windows 10 & 11

As you say, Windows 7 is not supported

Providing Parallels supports Windows 10 32 bit, that would be your best (and probably only) option

Windows 11 doesn't have a 32 bit version, so that will not work with the MSC400.

Unfortunately for me although Parallels 17 does support 32-bit versions and did work on my Intel MacBook, it will not on the new the M1 chip on my MacBook Pro.
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