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Topic:
WARNING!!! New CCP Update requires dealer login!
This thread has 195 replies. Displaying posts 166 through 180.
Post 166 made on Thursday August 19, 2021 at 11:34
Johnny Canuck
Long Time Member
Joined:
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289
On August 18, 2021 at 18:46, edmund said...
As of right now the ccp software is still available on the old urc control room, see if you new credentials work on the older urc site?

[Link: urccontrolroom.com]

Actually it's not. I have a Control Room login and when you click on the link it takes you to a page that says "We moved this menu to https://urcportal.com."
Post 167 made on Thursday August 19, 2021 at 11:39
phillyc
Long Time Member
Joined:
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February 2003
14
Log in to the URC dealer portal with your recently issued credentials. Near the top right of the page, click on Resources>Complete Control Resources. You will see a button to Download CCP Software.

However -- the version is 3.9.1127.2, which appears to be from early in 2020. I suppose this is better than the 2013 install file that I have (with errors as described in post #163).

But this link was not there when I first registered. So URC seems to be setting things up and maybe version 4.xx will be posted soon.
Post 168 made on Thursday August 19, 2021 at 12:37
shokwaverider
Junior Member
Joined:
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January 2021
39
On August 19, 2021 at 11:39, phillyc said...
Log in to the URC dealer portal with your recently issued credentials. Near the top right of the page, click on Resources>Complete Control Resources. You will see a button to Download CCP Software.

However -- the version is 3.9.1127.2, which appears to be from early in 2020. I suppose this is better than the 2013 install file that I have (with errors as described in post #163).

But this link was not there when I first registered. So URC seems to be setting things up and maybe version 4.xx will be posted soon.

Thanks.
Post 169 made on Friday August 20, 2021 at 06:25
macnet427
New Member
Joined:
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August 2021
5
On August 19, 2021 at 11:39, phillyc said...
Log in to the URC dealer portal with your recently issued credentials. Near the top right of the page, click on Resources>Complete Control Resources. You will see a button to Download CCP Software.

However -- the version is 3.9.1127.2, which appears to be from early in 2020. I suppose this is better than the 2013 install file that I have (with errors as described in post #163).

But this link was not there when I first registered. So URC seems to be setting things up and maybe version 4.xx will be posted soon.

I have the setup program from 2014. I updated my laptop with the setup file that I received from the dealer and went through the updates to the new version that required the login ID. I went through that process and did obtain the ID and have signed in with my new ID. This morning, I applied the updates and now receive the box with the popup to validate my user ID. I entered my email and received the message that I was approved for use with future updates an received an email confirmation with my user ID and password. The version of CCP on my laptop PC is 4.11.0809.1.

I would think the old setup file from 2013 plus all the updates would get up updated to the newest version. I'm keeping my laptop up to date. I have it installed on my desktop where it was never updated to the version that requires a user ID and will leave that one as is.
Marc
High End Home Theater Enthusiast
McIntosh, Mark Levinson, Bryston
Post 170 made on Friday August 20, 2021 at 12:17
Ernie
Founding Member
Joined:
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80
This is a pretty interesting turn of events.  Seems that URC has, in essence, relaxed it software policy - at least as far as CCP goes.

What I mean is, using the new end user portal, they are giving anyone the ability to get the software.  Now, when a place like Amazon or Newegg sells a CCP remote (they are always on there), instead of returning and writing a bad review complaining about the policy, they have an option to get the software?

They are in for a bit of a surprise when they see how much is involved with programming it.  This will still probably return it and leave a bad review but for different reasons.

Ernie
Post 171 made on Saturday August 21, 2021 at 14:45
Mike Stewart
Long Time Member
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91
On August 20, 2021 at 12:17, Ernie said...
This is a pretty interesting turn of events.  Seems that URC has, in essence, relaxed it software policy - at least as far as CCP goes.

What I mean is, using the new end user portal, they are giving anyone the ability to get the software.  Now, when a place like Amazon or Newegg sells a CCP remote (they are always on there), instead of returning and writing a bad review complaining about the policy, they have an option to get the software?

They are in for a bit of a surprise when they see how much is involved with programming it.  This will still probably return it and leave a bad review but for different reasons.

Ernie

There was language in the Terms and Conditions that required one's remotes to be purchased from an AUTHORIZED dealer, so those folks might be angry before they get to the actual programming.
Post 172 made on Saturday August 21, 2021 at 16:10
Ernie
Founding Member
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80
On August 21, 2021 at 14:45, Mike Stewart said...
There was language in the Terms and Conditions that required one's remotes to be purchased from an AUTHORIZED dealer, so those folks might be angry before they get to the actual programming.

Right.  But they would have to confirm by serial number on every remote they sell or have sold.  Not sure how feasible that is but I am an end user so I wouldnt have much inside knowledge.

Ernie
Post 173 made on Saturday August 21, 2021 at 17:24
daves22
New Member
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July 2021
12
PhillyC: thanks for the pointer! The download wasn't there when I first explored the site. This is much newer than the one I had saved...

Ernie: My understanding from URC's response to my AG (and my subsequent email exchange with URC) is that the registration period is only for 120 days. Unless they've changed their plan, you will not be able to register for access to CCP after the 120 day open period. YMMV.
Post 174 made on Sunday August 22, 2021 at 08:37
Ernie
Founding Member
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November 2001
80
On August 21, 2021 at 17:24, daves22 said...
Ernie: My understanding from URC's response to my AG (and my subsequent email exchange with URC) is that the registration period is only for 120 days. Unless they've changed their plan, you will not be able to register for access to CCP after the 120 day open period. YMMV.

Ahh...right.  You mentioned that before.  So, anyone hesitant to sign up should do so even if they dont use the updated version.

Thanks again for all the work on this Dave!
Post 175 made on Tuesday August 24, 2021 at 09:34
Merv
Long Time Member
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November 2003
34
On August 21, 2021 at 17:24, daves22 said...
PhillyC: thanks for the pointer! The download wasn't there when I first explored the site. This is much newer than the one I had saved...

Ernie: My understanding from URC's response to my AG (and my subsequent email exchange with URC) is that the registration period is only for 120 days. Unless they've changed their plan, you will not be able to register for access to CCP after the 120 day open period. YMMV.

Not sure if anyone here's seen the latest License Agreement, but it states there:

1.4 “Consumer CCP Cutoff Date” shall refer to December 31, 2021.

see also 2.1 License


[Link: urc-automation.com]

Last edited by Merv on August 24, 2021 11:19.
Post 176 made on Tuesday August 24, 2021 at 09:54
shokwaverider
Junior Member
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January 2021
39
Latest update TODAY seem Not to have a login requirement.
Post 177 made on Tuesday August 24, 2021 at 10:48
Merv
Long Time Member
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November 2003
34
On August 24, 2021 at 09:54, shokwaverider said...
Latest update TODAY seem Not to have a login requirement.

Yes, That's what I found last week.

see [Link: remotecentral.com]
Post 178 made on Tuesday August 24, 2021 at 11:29
phillyc
Long Time Member
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On August 24, 2021 at 09:34, Merv said...
Not sure if anyone here's seen the latest License Agreement, but it states there:

1.4 “Consumer CCP Cutoff Date” shall refer to December 31, 2021.

[Link: urc-automation.com]

That section appears to simply define "Consumer End User" as a user who registers by the "Cutoff Date". It is not saying that is a date where end users would lose access.

Of course, there is language later on that says URC can terminate the license whenever they want to.

Speaking of the license, this would seem to be the heart of the document:

2. LICENSE
2.1 With regard to Consumer End Users: the CCP Software is licensed, not sold. Subject to the terms and conditions of this License, URC grants to Consumer End User, a personal, non-exclusive, non-transferable, non-assignable license to use the CCP Software and URC Documentation in connection with URC Equipment, conditioned upon the purchase and installation of URC Equipment by the Consumer End User through an Authorized URC Dealer, and registration by the Consumer End User with URC by or before the CCP Cutoff Date for consumer CCP Software access with CCP Credentials.


I read this to say that we will have an ongoing license if the two points in bold apply.  The "Authorized URC Dealer" part may cause issues with some folks.  I have three remotes, one of which was purchased from a dealer.

At the time I registered, I was not asked for a serial number.  Will we have to re-register at some point?  Will URC really check all serial numbers and know who sold each?  Can the software see the serial number and decide to not function for "unauthorized" remotes?  Seems like more trouble than it's worth for them.  We have the software, we have the remotes, they let us have the license.  Let us go forth in peace and mutual respect!
Post 179 made on Tuesday August 24, 2021 at 11:51
Merv
Long Time Member
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November 2003
34
On August 24, 2021 at 11:29, phillyc said...
That section appears to simply define "Consumer End User" as a user who registers by the "Cutoff Date". It is not saying that is a date where end users would lose access.

Of course, there is language later on that says URC can terminate the license whenever they want to.

Speaking of the license, this would seem to be the heart of the document:

2. LICENSE
2.1 With regard to Consumer End Users: the CCP Software is licensed, not sold. Subject to the terms and conditions of this License, URC grants to Consumer End User, a personal, non-exclusive, non-transferable, non-assignable license to use the CCP Software and URC Documentation in connection with URC Equipment, conditioned upon the purchase and installation of URC Equipment by the Consumer End User through an Authorized URC Dealer, and registration by the Consumer End User with URC by or before the CCP Cutoff Date for consumer CCP Software access with CCP Credentials.


I read this to say that we will have an ongoing license if the two points in bold apply.  The "Authorized URC Dealer" part may cause issues with some folks.  I have three remotes, one of which was purchased from a dealer.

Yes that's my take on it. Providing we bought the remote from an authorised dealer & we register before the cutoff date we will have continued access to CCP.

At the time I registered, I was not asked for a serial number.  Will we have to re-register at some point?  Will URC really check all serial numbers and know who sold each?  Can the software see the serial number and decide to not function for "unauthorized" remotes?  Seems like more trouble than it's worth for them.  We have the software, we have the remotes, they let us have the license.  Let us go forth in peace and mutual respect!

No I wasn't asked for a serial number - URC have changed the registration form. They no longer require your address, but would like a serial number for a remote and also ask you to tick the box to accept their terms and conditions.
Post 180 made on Wednesday August 25, 2021 at 12:25
audvid
Founding Member
Joined:
Posts:
August 2001
91
Even though I got the username/login info, I never upgraded my ccp. I re-installed the original ccp but it would not work with my latest ccp programmed file. So, I uploaded the program from remote to the old ccp software and everything works just fine.

I don't plan to buy new remotes anyway. I have extra mx 780s, for my continued use for several years.

One more benefit - using old CCP, the download to the remote is about 70% faster, for the same ccp download file. Not sure why the download is so much faster but I was pleasantly surprised.

I disabled the update process.
If I have to add a remote, I will simply teach the IR codes.
So, no need to ever upgrade.
I assume that this way, I will never have to use my registration and login?
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