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Topic:
CCP Memory Exception after Updates
This thread has 10 replies. Displaying all posts.
Post 1 made on Monday April 29, 2019 at 10:25
bitzerj
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A few months ago after applying the available updates to CCP, I started getting a memory exception when exiting the program.

Today I rebuilt the XP image, reinstalled the software...it worked great. When I said yes to apply updates, it did all 500+ of them and was successful.

Unfortunately, the Memory exception error is back.

Has anyone else seen this, and is there a fix?
Post 2 made on Monday April 29, 2019 at 11:53
DJ Garcia
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340
Maybe you should update Windows to a more timely version ...
MX-990
OP | Post 3 made on Monday April 29, 2019 at 12:57
bitzerj
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I need to update my MSC-400. I've had issues with newer versions of windows.
OP | Post 4 made on Wednesday May 1, 2019 at 12:33
bitzerj
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Installed a VM with Windows 7, the CCP error goes away, but I cannot update the MSC-400 from any of my laptops. Interesting, the PC in the basement works, but that means I need to remove the device out of the rack and move it every time it needs to be programmed.
Post 5 made on Wednesday May 1, 2019 at 15:48
Duct Tape
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You could install USB over Cat5 extenders if you have a spare Cat5 between the areas.
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OP | Post 6 made on Wednesday May 1, 2019 at 16:03
bitzerj
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There is something about the USB ports on the host. I found one of my old laptops and am getting the same error. The image sees the unit and can connect to it. When you try to upload or download you get an error. Using the exact same VM on the tower pc, it works fine. I have a spare MSC-400 to play around with. I might do what you said with a long extension, that would work.
Post 7 made on Wednesday May 1, 2019 at 16:07
Duct Tape
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if the computer has USB 3.0 support, try turning that off in the BIOS.  I've had that fix MSC400 connection issues before.

Also, be sure that you don't have a 64 bit OS installed, 32 bit only for MSC400.
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OP | Post 8 made on Wednesday May 1, 2019 at 19:03
bitzerj
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Installed 32-bit XP and Windows 7 using Virtualbox. The laptop (Older HP elite) was pre USB 3.0. It is very weird...the PC that works is newer with USB 3.0 ports.

Thanks for the suggestions, very much appreciated.

Heck, I even threw VBox on a Linux laptop I have..same error. The USB light comes on on the MSC, Vbox sees the device and connects. Hit upload/download and it throws an error and aborts.
OP | Post 9 made on Thursday May 2, 2019 at 19:30
bitzerj
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Fixed! Installed Linux Mint with Virtualbox on the HP laptop (Pre 3.0 USB), and Win 7 (32bit). It connected fine and I was able to upload/download the config. What is interesting is that this laptop with Windows 10, Virtualbox, Win 7 was NOT able to connect.
Post 10 made on Friday May 3, 2019 at 08:31
Duct Tape
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pretty sure that windows 10 won't connect, ever.

I thought you could get it to connect with a 32 bit copy of Windows 7, 64 bit definitely not.  My old setup was a Windows 7 pro 64 bit install with XP Mode installed and that worked fine.

glad you figured it out in any case.
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OP | Post 11 made on Friday May 3, 2019 at 15:23
bitzerj
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The Windows 10 was just the host for Virtualbox. Same version as the PC in the basement and it works there...not on the Laptop. This is a bit of magic beans...once I found a working combo I'm not touching it :-)


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