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Topic:
Can't download\connect to Windows Mobile Device
This thread has 9 replies. Displaying all posts.
Post 1 made on Saturday January 5, 2019 at 18:17
KenSmith58
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I have a new Alienware computer with Windows 10 version 1809. I've done a few searches and tried to download the Windows Mobile Device with no luck. I get an error message stating (drvupdate-amd64 exe. error creating process.) I've tried going to Computer Management\ Services and Applications\Services\ looked for Windows Mobile 2003 based device connectivity but it's not listed. What's my next step?

Last edited by KenSmith58 on January 5, 2019 19:50.
OP | Post 2 made on Sunday January 6, 2019 at 15:34
KenSmith58
Long Time Member
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I contacted Microsoft support and they said I have the latest version of Windows 10 which is #1809. They informed me that this version won't support Window Mobile Device. If you have an old computer with support for the Mobile Device you better hang on to it.
Post 3 made on Monday January 7, 2019 at 07:31
musictoo
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OP | Post 4 made on Monday January 7, 2019 at 12:58
KenSmith58
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Thanks musictoo I tried that. When I go to computer management -services- I scroll down and the line that's supposed to be there for Windows Mobile 2003 connectivity isn't listed.
Post 5 made on Tuesday January 8, 2019 at 13:05
musictoo
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Call URC and they'll get into your PC to fix it.
OP | Post 6 made on Tuesday January 8, 2019 at 14:39
KenSmith58
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Talked to URC. I told them about my problem and about Windows 10 v. 1809. She said she wasn't aware of it and to tell you the truth I don't think she cared. I told her there could be future problems with v.1809 and she said so far they haven't encountered it. So much for customer support.
Post 7 made on Wednesday January 9, 2019 at 07:20
musictoo
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Call again. I've never had an issue with them helping up with this issue in the last several years. In fact they just screen shared with one of my techs this past Monday to fix the same issue.
OP | Post 8 made on Wednesday January 9, 2019 at 12:31
KenSmith58
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I called again. Got about the same response.
OP | Post 9 made on Wednesday January 9, 2019 at 14:02
KenSmith58
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June 2011
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Thought I'd try something new. I did a search and found a site that says WMDC has been replaced by the Sync Center ( same thing different name) it didn't do much good. Said I needed an updated driver. I went to Device Manager and under Network Adapters it has Other Devices--Unknown Device--Update Driver-- Browse My Computer. Located under Mobiles Devices it listed URC USB Sync MX2. Is this the correct driver update to download?
OP | Post 10 made on Friday January 11, 2019 at 12:46
KenSmith58
Long Time Member
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June 2011
44
I tried the above and that doesn't work either. Still can't download WMDC with the updated driver.


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