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Topic:
MX880 "Download error Can't connect"
This thread has 12 replies. Displaying all posts.
Post 1 made on Friday March 31, 2017 at 01:56
Jurgen
Junior Member
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Win 10 64bit, i5 processor laptop.

I have been using this setup to program my 880 for quite a while. Customer asked me to program her unit, also an MX 880. Created a new file and programmed for a couple hours. When I tried to download the file, I got a "Downloaded error. Can't Connect". Tried several times without success. Tried to use my file and download to my remote which hiccuped first time, then downloaded multiple times afterward. Tried new file to customer remote and same error appeared. Then I tried to download my file to customer remote and got the same error.

I replaced the usb cable and no difference.
my mx has a FCC #0Z5URCMX-880
Her mx has an FCC# 0Z5URCMX-810, does that make her unit an mx810 even though it is labeled on the front as mx 880?
Her unit, when selecting device from the watch screen displays a message

""No need to point the remote
Professionally programmed automation
is not taking place via "No Pointing"
Radio Control.""

Is this indicate something or is it a lockout of some sort?

Any help greatly appreciated
Jurgen
Post 2 made on Friday March 31, 2017 at 11:04
kgossen
Super Member
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2,985
Sounds like an older model of the 880. I seemed to remember hearing that some of the older generation had issues or wouldn't connect in a 64 bit OS. Login to the URC dealer forum, I'm sure there's answers there.

If it was an 810, you couldn't use CCP and it would say 810 on the front.
"Quality isn't expensive, it's Priceless!"
Post 3 made on Friday March 31, 2017 at 19:12
JoeFlabitz
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1,506
What does the white label inside he battery compartment read?
OP | Post 4 made on Monday April 3, 2017 at 15:11
Jurgen
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4
it reads

MX-880
barcode
B731008 0012286

obviously model and serial number
OP | Post 5 made on Monday April 3, 2017 at 17:55
Jurgen
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I have installed complete control on an older laptop running vista 32 bit. machine is terribly slow.

same error came up

"Downloaded error
cannot connect"

also does not find the correct driver
Post 6 made on Monday April 3, 2017 at 20:02
JoeFlabitz
Select Member
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1,506
Definitely a MX-880, built in October 2008. May require standalone software.
Also recommend URC Control Room, or a call to tech support for driver info.
OP | Post 7 made on Monday April 3, 2017 at 21:01
Jurgen
Junior Member
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Solved!!!
Spoke with tech support. Turns out the older MX880 uses a different version of the driver and it needed to be installed around the win 10 driver signature protocol.
Once that driver was installed. I was able to upload the original file and can download the amended file.
Post 8 made on Sunday August 4, 2019 at 19:12
torigb
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August 2019
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Hi!! I have the same issue!! MX-880 everywhere and on the back it says MX-810. All my 880s work except for that one that looks like an older version.

What driver did you use to connect it to CCP? Where can I get it from?

Thank you!
Post 9 made on Tuesday August 6, 2019 at 11:14
Duct Tape
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On August 4, 2019 at 19:12, torigb said...
Hi!! I have the same issue!! MX-880 everywhere and on the back it says MX-810. All my 880s work except for that one that looks like an older version.

What driver did you use to connect it to CCP? Where can I get it from?

Thank you!

the mx810 is a different remote and uses a wizard based software to configure it.
[Link: facebook.com]
Post 10 made on Tuesday August 6, 2019 at 17:21
JoeFlabitz
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On August 4, 2019 at 19:12, torigb said...
Hi!! I have the same issue!! MX-880 everywhere and on the back it says MX-810. All my 880s work except for that one that looks like an older version.

What driver did you use to connect it to CCP? Where can I get it from?

Thank you!

What does the white label inside he battery compartment read?
Post 11 made on Thursday October 3, 2019 at 01:14
MCoward
Junior Member
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April 2017
3
The drivers can be found in the CCP software\MX-880\Drivers folder. In Windows 10, it will install a "URC_USB_Sync_FW1" driver for the remote once connected to the PC. You will then be able to use the CCP software to download to the remote.
Post 12 made on Thursday October 3, 2019 at 11:05
kgossen
Super Member
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On October 3, 2019 at 01:14, MCoward said...
The drivers can be found in the CCP software\MX-880\Drivers folder. In Windows 10, it will install a "URC_USB_Sync_FW1" driver for the remote once connected to the PC. You will then be able to use the CCP software to download to the remote.

Not for the 810
"Quality isn't expensive, it's Priceless!"
Post 13 made on Friday October 4, 2019 at 21:08
MCoward
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Agreed. However, Torigb just needs to verify whether his remote is MX-880 by checking the inside sticker. The FCC ID on the back of my remote ends in URCMX810, but it is an MX-880 (as verified by the sticker inside the battery compartment). In this case, I installed the drivers I mentioned and they work perfectly.


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