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Complete Control by URC Forum - View Post
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The following page was printed from RemoteCentral.com:
Complete Control Suite: Live Update not...
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Topic: | Complete Control Suite: Live Update not connecting to server This thread has 7 replies. Displaying all posts. |
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Post 1 made on Thursday February 9, 2017 at 15:15 |
I've got Complete Control Suite installed on a couple of laptops to manage a few MX850 remotes still in use. I recently went to use one of the laptops, which hadn't run CCS in about a year, and when I launch CCS, I get a message box telling me that 124.6 megabytes of updates are available. The message asks if I want to proceed with the update. When I click Yes, the download progress window appears, but even if I wait for hours, the progress bar never moves. If I cancel the download and manually click the Live Update button in CCS, I get the message "Unable to connect to Live Update server." (The laptop has no problem connecting to the Internet for any other application.)
Anybody know:
What's going on? Is the Live Update server no longer live? (Seems like it would have to be live just to tell me that an update is available.) Is there a workaround or perhaps another way to jump start the download and install the update? Is there a way to transfer the most recent update/database from my other laptop, on which Live Update tells me that CCS is already up to date?
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Post 2 made on Thursday February 9, 2017 at 15:49 |
kgossen Super Member |
Joined: Posts: | March 2008 3,026 |
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Download the suite again from URC and re-install on older laptop.
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"Quality isn't expensive, it's Priceless!" |
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OP | Post 3 made on Thursday February 9, 2017 at 16:03 |
OK. I'll give that a try. Thanks.
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OP | Post 4 made on Thursday February 9, 2017 at 18:30 |
Reinstalling the application from scratch did not change the behavior. However, I was able to copy the entire CCS program folder from the fully updated PC to the older one, and the most recent database appears to be in use.
Now, if I select "Live Update" from within an individual remote editor (e.g. MX-850), it says the program is up to date. But if I select "Live Update" from the CCS menu, it says it is still unable to connect to the server. Otherwise, it seems to be working fine. Maybe this installation will encounter a problem as I use it more, but I'll live with it this way for now, as it meets my main objective of getting the latest database onto the older laptop.
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Post 5 made on Thursday February 9, 2017 at 20:20 |
goldenzrule Loyal Member |
Joined: Posts: | July 2007 8,470 |
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It seems like a waste of time being that the MX850 is not part of the Complete Control lineup, therefore cannot be programmed using CCP.
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Post 6 made on Friday February 10, 2017 at 10:10 |
kgossen Super Member |
Joined: Posts: | March 2008 3,026 |
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On February 9, 2017 at 20:20, goldenzrule said...
It seems like a waste of time being that the MX850 is not part of the Complete Control lineup, therefore cannot be programmed using CCP. Now that's funny!
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"Quality isn't expensive, it's Priceless!" |
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Post 7 made on Saturday February 11, 2017 at 10:45 |
tomciara Loyal Member |
Joined: Posts: | May 2002 7,958 |
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Bingo! Love to see an 850 tweaked thru CCP.
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There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions. |
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Post 8 made on Friday February 17, 2017 at 07:32 |
mikefamig Long Time Member |
Joined: Posts: | February 2017 17 |
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Try launching CCS as administrator. Upgrading the software has nothing to do with the mx-850 and should work.
Mike.
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