Howdy,

Just not able to see my MRX-1 in CCP on a Windows 7 64-bit PC. I see the MRX-1 on the Airport Extreme router, can ping the listed IP address, but CCP does not seem to want to discover it.

- no Windows firewall
- have tried manually entering MAC and choosing "status" (no dice)

Anyone have any pointers? Why can't we simply point it to the right IP address (is there a hidden way to do this?!?)

Thanks in advance if anyone has any advice!

did you try disabling any antivirus that you may have enabled?

no antivirus. :(

Try running CCP as an Administrator.  Also make sure that your network is set to Home or Work, and not Public. 
 

always run ccp as administrator and network is home (although that only matters for firewall settings and firewall is totally off).

also btw, have factory reset this MRX-1 (held down reset for 3+s). Still nothing.

Is UPnP on and IGMP filtering off in the router?

I dunno if I checked UPnP, that's a good idea. I'll do that tonight.

Okay I finally figured this out. Unreal. I had to install WireShark and trace all traffic coming out of the interfaces on this thing.

It was some VPN installed by the Blackberry Desktop Software. CCP was sending traffic out of that interface for some unknown reason. As soon as I disabled it, CCP found my MRX-1 immediately.

Interesting. Glad you got it worked out and thanks for posting the fix and end result.

CCP and TC are both very strange if you have any sort of virtual adaptors running either from something like VMware or the like. You have to disable them or the system will refuse to download to your devices.

I suspect it has to do with how they manage distant programming support for installers...