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Topic:
MSC Editor Software Won't live update
This thread has 13 replies. Displaying all posts.
Post 1 made on Sunday March 10, 2013 at 20:26
ghrays
Long Time Member
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22
This is new. It always updated before without incident. When attempting live update, the following message appears:

Fail to download the patch info file

My MX-900 editor software live updated without any problems yesterday.

I tried uninstalling and re-installing the MSC400 editor software, turning off Windows firewall, running the program as an administrator, nothing worked. I am using Windows XP.

Has anyone else seen this, I did a search where some blamed URC's server in the past.
Post 2 made on Monday March 11, 2013 at 09:40
Lowhz
Senior Member
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1,168
Use CCP instead. It's supported by URC.
OP | Post 3 made on Tuesday March 12, 2013 at 09:54
ghrays
Long Time Member
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On March 11, 2013 at 09:40, Lowhz said...
Use CCP instead. It's supported by URC.

I don't have CCP, only the individual programs of MX900 editor and MSC editor.
Post 4 made on Tuesday March 12, 2013 at 13:58
KeepAGun
Long Time Member
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53
check your rc mail.
Post 5 made on Sunday March 17, 2013 at 14:53
KeepAGun
Long Time Member
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53
Try hooking up the msc-400 to the pc with the programming cable and then do a live update.

Last edited by KeepAGun on March 19, 2013 22:12.
Post 6 made on Friday May 24, 2013 at 01:14
vitoasaro
Lurking Member
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November 2007
5
I do have an older version of CCP, but it also won't do a live update, and I can't program my MX-890. When I click on the Live Update icon it says its updating, and that CCP will restart, but nothing happens. I never had trouble programming my MX-850s with the stand-alone program, and the updates always appeared to work fine. Am I missing something?

-V
Post 7 made on Friday May 24, 2013 at 01:39
Duct Tape
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 try running the software as Administrator, also try disabling your firewall.
[Link: facebook.com]
Post 8 made on Monday May 27, 2013 at 18:59
Slimfoot
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 Try a different browser, it worked for me.
Sir, my concern is not whether God is on our side; my greatest concern is to be on God's side, for God is always right.
Abraham Lincoln
Post 9 made on Tuesday May 28, 2013 at 06:58
Duct Tape
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On May 27, 2013 at 18:59, Slimfoot said...
 Try a different browser, it worked for me.

How would that help?
[Link: facebook.com]
Post 10 made on Thursday May 30, 2013 at 08:29
Slimfoot
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 Can't explain it. I have a Windows 8 laptop running Firefox and would get the patch error message. Tried both IE and Chrome and problem solved.
Sir, my concern is not whether God is on our side; my greatest concern is to be on God's side, for God is always right.
Abraham Lincoln
Post 11 made on Thursday May 30, 2013 at 13:28
Duct Tape
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On May 30, 2013 at 08:29, Slimfoot said...
 Can't explain it. I have a Windows 8 laptop running Firefox and would get the patch error message. Tried both IE and Chrome and problem solved.

are you talking about downloading the software from the URC Control Room?  I'm pretty sure he is talking about live updating within the software.
[Link: facebook.com]
Post 12 made on Thursday May 30, 2013 at 15:47
Slimfoot
Select Member
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 I'm talking about live update. Don't you have to connect to the internet to do that?
Sir, my concern is not whether God is on our side; my greatest concern is to be on God's side, for God is always right.
Abraham Lincoln
Post 13 made on Thursday May 30, 2013 at 17:36
Duct Tape
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 yes, but it doesn't use a web browser.
[Link: facebook.com]
Post 14 made on Thursday May 30, 2013 at 22:10
Slimfoot
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On May 30, 2013 at 17:36, Duct Tape said...
 yes, but it doesn't use a web browser.

OK Mr. Tape, I stand corrected. I switched back to Firefox as default browser and update worked. I still can't figure out why it suddenly started working after making IE the default browser. I had previously tried all the other fixes suggested from URC Control Room and RC to no avail. Thanks for pointing out that the browser theory does not help.
Sir, my concern is not whether God is on our side; my greatest concern is to be on God's side, for God is always right.
Abraham Lincoln


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