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Topic:
DIY shoppers: what to know BEFORE you buy an advanced URC remote!
This thread has 18 replies. Displaying posts 1 through 15.
Post 1 made on Monday March 4, 2013 at 02:26
Daniel Tonks
Wrangler of Remotes
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October 1998
28,530
If youíre an end-user looking to buy a URC remote control so that you can program it yourself, please note the following important information:
  1. URCís computer programmable remote controls DO NOT include programming software in the box.

  2. URC dealers ARE allowed to provide consumers/end users with the programming software for Complete Control products, but not for Total Control products.

  3. Dealers are NOT obligated to provide you with this software, and may require you to pay for professional programming. So check on a dealer's individual policy before you buy.

  4. URC will NOT provide you with the software for a remote you just bought online, and additionally, will not support the hardware warranty on products purchased from non-authorized dealers.

  5. If you buy from an authorized dealer and they do give you the software, URC still does not offer programming support to consumers/end users. If you require after-sales assistance, you will need to contact your original dealer, or post in the forums here on Remote Central.

  6. As a final note, if youíve recently purchased a URC remote and find yourself without software, please do not ask someone on this site to give it to you. This is against URCís policies. If your dealer will not give you the software and did not inform you at the time of purchase that professional programming was required, then they should not have sold you the remote in the first place. Return it and buy from someone else.

    Similarly, if you have URC software do not publically offer to give it to others, as this is also against URC's policies and will result in the removal of your post and/or RC account.

Post 2 made on Monday March 4, 2013 at 06:54
Duct Tape
Super Member
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November 2008
4,641
Excellent.

maybe now any future threads arguing the policy/asking for software, can be locked/deleted?  So tired of all the bickering...
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Post 3 made on Monday March 4, 2013 at 07:24
goldenzrule
Loyal Member
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6,984
On March 4, 2013 at 06:54, Duct Tape said...
Excellent.

maybe now any future threads arguing the policy/asking for software, can be locked/deleted? †So tired of all the bickering...

Amen. Thank you Daniel for adding this sticky.
Post 4 made on Monday March 4, 2013 at 11:11
tweeterguy
Loyal Member
Joined:
Posts:
June 2005
7,461
Thanks Daniel!
Maybe lock this one too, else it could turn into a big debate thread as well?
Post 5 made on Wednesday April 10, 2013 at 10:22
Total Control Remotes
Super Member
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July 2006
2,977
Thanks, makes as an excellent point of reference.
Post 6 made on Thursday April 25, 2013 at 20:13
Joonbug99
Lurking Member
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Posts:
September 2011
8
Not trying to bicker.......

#4 is not entirely true. I obtained an mx 3000 via an online classified. I sent an e-mail to URC requesting the MX Editor software. They sent me an EULA which i signed and faxed back. They in turn sent me the updatable version of the MX Editor.

Maybe I caught a break...I don't know.

Completely an FYI reply. My advice....Give them a call...let them tell you no.
ambition fades with evey wave
For the finer things in life. -kc
Post 7 made on Friday April 26, 2013 at 01:22
SV650S
Select Member
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June 2006
1,637
 photo IMG_2969.jpg
 photo IMG_2970.jpg
Kinda hard to miss......
Post 8 made on Friday April 26, 2013 at 11:18
BizarroTerl
Long Time Member
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October 2002
385
That's very good.
Post 9 made on Friday April 26, 2013 at 15:02
JoeFlabitz
Senior Member
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December 2008
1,402
On April 25, 2013 at 20:13, Joonbug99 said...
Not trying to bicker.......

#4 is not entirely true. I obtained an mx 3000 via an online classified. I sent an e-mail to URC requesting the MX Editor software. They sent me an EULA which i signed and faxed back. They in turn sent me the updatable version of the MX Editor.

Maybe I caught a break...I don't know.

Completely an FYI reply. My advice....Give them a call...let them tell you no.

As of last week, they are no longer offering even stand-alone software. Period.
Post 10 made on Saturday May 4, 2013 at 20:47
gwstudios
Senior Member
Joined:
Posts:
June 2004
1,225
Glad I keep an archive of all the stand alone versions from URC. You never know when those will come in handy.
Post 11 made on Friday June 7, 2013 at 20:41
Jptasznik
Junior Member
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Posts:
June 2013
5
Can you clarify what you mean by not offering stand alone software? Do you mean it is now web based and requires an account to use?
Post 12 made on Saturday June 8, 2013 at 09:25
goldenzrule
Loyal Member
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July 2007
6,984
Stand-alone software was separate software packages for each remote. Now, teu use one program for all remotes. It is not web based.
Post 13 made on Friday July 18, 2014 at 08:34
Duct Tape
Super Member
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Posts:
November 2008
4,641
the title of this sticky should be changed to:  Do not ask for software on this forum.

we are back to people bitching about the URC policy again, and it seems they aren't reading the sticky...
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Post 14 made on Monday December 22, 2014 at 19:20
rrob9115
Junior Member
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Posts:
December 2014
1
Well, I do not want the CCP software. However I would love to have the MX-880 Editor software that I had when I bought my URC 8+ years ago. The dealer is not in business anymore so that is not an option. I realize that you all want to protect your CCP software and I'm not asking for help with that. The Editor software was a end user type program. It has been several years since I purchased the remote and would love to continue to use my remote
Post 15 made on Tuesday December 23, 2014 at 09:41
kgossen
Super Member
Joined:
Posts:
March 2008
2,746
On December 22, 2014 at 19:20, rrob9115 said...
Well, I do not want the CCP software. However I would love to have the MX-880 Editor software that I had when I bought my URC 8+ years ago. The dealer is not in business anymore so that is not an option. I realize that you all want to protect your CCP software and I'm not asking for help with that. The Editor software was a end user type program. It has been several years since I purchased the remote and would love to continue to use my remote

Unfortunately I don't see the MX-880 editor on the URC website anymore. It's too bad you didn't keep a copy or make a backup. If you search hard enough, there are sites you can probably find either the editor or a copy of CCP.
"Quality isn't expensive, it's Priceless!"
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