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Topic:
URC CCP Download
This thread has 116 replies. Displaying posts 46 through 60.
Post 46 made on Thursday November 8, 2012 at 19:38
goldenzrule
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On November 8, 2012 at 17:42, tweeterguy said...
That's on par with what a client told me recently: "My brother in CA does the same thing as you guys so he will supply all of the equipment per your specification, you can install and charge us your full labor/programming and client supplied equipment surcharges". Cool, no problem. Installer gets out there...of course things are either wrong or b-stock or don't work. Asks client for contact info for his brother so we can process the returns and good new product. Client hands over a receipts from Amazon. When I got word of that I called the client up and said and I quote "Damn, I didn't know your brother owned Amazon.com...the crew is packing up. Good luck".

It's times like this and catching people in lies that allows me to goto sleep at night with a big grin on my face :-)

I hope your guys threw out all the equipments packaging before they packed up and left.
Post 47 made on Thursday November 8, 2012 at 21:16
tweeterguy
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On November 8, 2012 at 19:38, goldenzrule said...
I hope your guys threw out all the equipments packaging before they packed up and left.

One thing is for certain, they did not disconnect or re-box anything.
Post 48 made on Saturday November 17, 2012 at 23:34
Zohan
Super Member
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2,935
Ive dealt with many "engineers". In my experience each one has claimed he could do what i do, and going into the initial meetings they almost always have their design on paper, before even talking with a professional. But they must be right, because they have an engineering degree. With these types everything on paper looks good but they have no real world experience with product, and the results show.
This jackalope sounds just like some of the ones i have dealt with. If thats true im sure his "programming" and his remote are about as half as efficient as they could be.

Some of us here on rc could probably sit down and engineer something. But to claim we could do it without paying a professional enginner and it would be just as good would be assinine and ignorant. But thats the way of THEIR mentality, after all they're an enginner, they must be right.

I had one enginner that had slightly more intelligence than ego, and he let me do things my way. At beginning of project he was confrontational..at the end he was shaking my hand, saying how much better my way was, and thanking me for putting up with him and his engineers thought process.

This was the only time this has happened with this type. I can usually deduce an engineer within a minute of conversation.

Ive had a couple that argued with me about a better way to do something. Now, instead of arguing i let them have their way, collect payment and leave them with the system they want.
Ignorance is bliss.....
Post 49 made on Monday November 19, 2012 at 12:54
AngreeDad
Lurking Member
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1
how do I email you?
Post 50 made on Wednesday November 21, 2012 at 14:35
kmlingenfelter
Long Time Member
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115
In working a problem I've been having recently with live update (see post "Help CCP update fails"). I read this email and it brought memories from years ago when I purchased my first MX 980, I now have 2. The same old stuff went on then. I'm a hobbyist and an old timer engineer. I actually went over to the dark business side some years ago and run a small corporation now. Anyway I do this for fun. Paying a programmer is not in the cards. I'm also an incurable audio/videophile and constantly am upgrading my equipment. Getting it into the remote and tinkering is the whole point. The second unit is for my wife's home theater so she doesn't need to deal with my constant fiddling with the programming, the MX 980 is great for this. Paying a programmer is beside the point. I know there are many dumb engineers out there but they have every right to screw it up on their own. I've also met many audio/video installers, some good, some very bad. Getting the software for a "legit" owner hobbyist though is a problem for fans of URC equipment and I feel for those who are having trouble. My first MX 980 was purchased from Myer Emco an upscale audio/video dealer and the only URC dealer in the Washington DC area at the time. They are now bankrupt, so getting "legit" software from them is out. And URC in the past has left customer such as us in the lurch. Procuring this original software from Myer Emco was also an amusing and confusing process . Myer Emco recommended the unit to me because the sales representative was a big fan. After I purchased it I found out from this forum that the software was not available to "hoi palloi" like me, and Myer Emco was not clued in at all. After much confusion and rigmarole they finally gave me their dealer pass word to get the software. I was a very good customer and keeping me happy was important to them. They insisted that URC had never trained or informed them of this policy. Of course, this avenue to up dated software is now unavailable.
In this case the problem I had was I with a newly re-installed CCP onto Windows Ultimate 7 which also was a reinstall (due to virus problems). The old version of CCP I was using would install but not upgrade when first installed. Finally after this Windows version upgraded to service pack 1 several days after the original windows install the CCP software would not install at all. The newly downloaded version of CCP retrieved from my legit new dealer for the second MX980 worked fine. So without access to software we hobbyists can be screwed. The access to download torrents and such are our only choice. I've read Mr. Darnital posts many time in years past and understand his comments about stealing software but without the second "legit" dealer I would be hunting down torrent sites for the software. By the way the link above produced nonsense for me just some stupid video. Just Duct Tape's Joke? If so I fell for it and tried the post, needing to try a newer "cleaner" version for this install.
Post 51 made on Sunday December 2, 2012 at 14:57
CPP
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I agree with much of what kmlingenfelter posted above. Had a similar issue - purchased a couple MX850s (with software) years ago from Tweeter. Of course, they later closed down, so I could no longer get updates, and the remotes ended up in my box of useless electronics. With my blissfully poor memory, I read about the MX1200 and bought one from Amazon without realizing the software didn't come with it. So here I am again... I won't bother trying to argue my views of URC's policy - suffice to say I'm willing to work with it. While I'd still like to give the MX1200 a shot, I'm not interested in owning a programmable remote that I'm not allowed to program. Since URC allows installers to provide the software, I would be happy to return the Amazon remote and buy one from a dealer here (for a competitive retail price) IF we can have an agreement that I will be able to get the software and updates as they are released. Any takers? Please shoot me a PM if so.
Thanks,
Cliff
Post 52 made on Sunday December 2, 2012 at 15:12
goldenzrule
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On December 2, 2012 at 14:57, CPP said...
I agree with much of what kmlingenfelter posted above. Had a similar issue - purchased a couple MX850s (with software) years ago from Tweeter. Of course, they later closed down, so I could no longer get updates, and the remotes ended up in my box of useless electronics. With my blissfully poor memory, I read about the MX1200 and bought one from Amazon without realizing the software didn't come with it. So here I am again... I won't bother trying to argue my views of URC's policy - suffice to say I'm willing to work with it. While I'd still like to give the MX1200 a shot, I'm not interested in owning a programmable remote that I'm not allowed to program. Since URC allows installers to provide the software, I would be happy to return the Amazon remote and buy one from a dealer here (for a competitive retail price) IF we can have an agreement that I will be able to get the software and updates as they are released. Any takers? Please shoot me a PM if so.
Thanks,
Cliff

The MX1200 is a great remote, and of course requires programming knowledge. If you programmed the MX850s in the past, you should not have too much issue with CCP, although it is a little different and there will be a slight learning curve, but not too bad. The problems that most people have is with purchased equipment from unauthorized channels, and in turn, no software or support. They then blame URC, and not the online retailer they purchased from. Returning the remote to Amazon as you suggested is a good idea, and purchasing from someone authorized is the way to go. I don't mind providing software to my clients, and am sure if you state where you live, you might find someone local willing to work with you. The only thing I have to warn you is that the remotes do have an MSRP that most dealers adhere to (or within the range of that mark). The price you paid on Amazon will not be in line with what the remote is supposed to sell for, and I would be willing to bet was even below our cost on the piece. So please keep this in mind. Good luck with your endeavor.
Post 53 made on Sunday December 2, 2012 at 18:45
kgossen
Super Member
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2,853
On December 2, 2012 at 14:57, CPP said...
I would be happy to return the Amazon remote and buy one from a dealer here (for a competitive retail price) IF we can have an agreement that I will be able to get the software and updates as they are released. Any takers? Please shoot me a PM if so.
Thanks,
Cliff

Compared to Amazon? It's got to be worth more when it comes from a legit dealer AND the software don't you think?
"Quality isn't expensive, it's Priceless!"
Post 54 made on Sunday December 2, 2012 at 19:10
CPP
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Perhaps I should have been more clear - I don't expect the price to be competitive with Amazon's but I also don't expect to pay a premium above normal retail.
I'm in Chicago's west suburbs and would love to support someone local if possible, but also happy to go elsewhere if not.
Thanks,
Cliff
Post 55 made on Wednesday February 13, 2013 at 11:40
coma
Long Time Member
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December 2006
15
Hi danman421, can you please contact me regarding the URC CCP software ([email protected])?
Post 56 made on Wednesday February 13, 2013 at 19:25
JoeFlabitz
Senior Member
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1,402
On February 13, 2013 at 11:40, coma said...
Hi danman421, can you please contact me regarding the URC CCP software ([email protected])?

Me too!
Post 57 made on Thursday February 14, 2013 at 10:46
Darnitol
Universal Remote Control Inc.
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June 1999
2,040
Heck, contact me while you're at it!
I'm a member of the Remote Central community, just like you! My comments here are my own, and in no way express the opinions, policies, or plans of Universal Remote Control, Inc.
Post 58 made on Friday February 15, 2013 at 08:48
smg669
Long Time Member
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61
On February 14, 2013 at 10:46, Darnitol said...
Heck, contact me while you're at it!

Hey, that's funny. And perhaps ironic. Because Dale works for URC. So he can probably get that software any time he wants it. Probably with a decent employee discount. So he most likely doesn't even really want danman421 to contact him at all! But maybe Dale is just too shy to ask his boss for the software, so to avoid that interaction he would rather just get it from danman421.
Post 59 made on Friday February 15, 2013 at 09:08
Duct Tape
Super Member
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4,682
On February 15, 2013 at 08:48, smg669 said...
Hey, that's funny. And perhaps ironic. Because Dale works for URC. So he can probably get that software any time he wants it. Probably with a decent employee discount. So he most likely doesn't even really want danman421 to contact him at all! But maybe Dale is just too shy to ask his boss for the software, so to avoid that interaction he would rather just get it from danman421.

you must be a joy to be around at parties.
[Link: facebook.com]
Post 60 made on Friday February 15, 2013 at 09:12
goldenzrule
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On February 15, 2013 at 09:08, Duct Tape said...
|

you must be a joy to be around at parties.

Wouldn't that entail actually getting an invite first?
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