Ok, well here's the thing. It doesn't make since how it was set up by the original people.
The linked picture isn't of the actual setup. Just to give a point of reference.
Instead of there being one DVR box on the left, there are 2. Both in view of the remote. The IR box is sitting on top of the DVR boxes.
So every component including the Universal stuff is in line of the remote.
The second DVR box I don't want to control at all. Just the first one.
I do not understand how to use the programing software very well either.
I really need a step by step on how to set it up.
I am used to setting up user friendly Remotes like Logitech where a caveman can set it up.
Thank-you