I hope I can explain this so that it makes sense, I have spoke with URC Tech support twice now and they haven't seem this problem before is what I am told. Here is what is happening:

System consists of this:
1-Panasonic Plasma
1-Panaosnic Blu-ray
1-Onkyo A/V Receiver
2-Gaming Consoles
1-iPOD Dock

Heres what Happens:
If I am on a particular activity, say "WATCH TV" and then shut the system down, and turn the system back on with a different activity, say "WATCH BLU-RAY", the system will turn back on to the "WATCH TV" activity and have no functionality to it at all, the help does not work either, the only way to fix it at this point is to shut the system down and start it back up in the "WATCH TV" activity, this is a global problem, meaning, whatever activity you shut it down in, you have to start the system back up in that activity or it will not work.

I have rebuilt the file 3 times, tried 2 different remotes, now I have a service call to another customer with the same remote and the same exact thing is happening. Is the commonality on these remotes to add a "SYSTEM ON" and "SYSTEM OFF" button??? Isnt that just being redundant though with the power buttons???

Any help or advice would be greatly appreciated

Thanks
Jim

Jim, it has to be the way it was programmed. I will admit that I am not a big fan of this remote, but I understand it's intricities and pains. For example, I do my work at home on my desktop. When I get to my clients house (with my laptop) and sync, all the channel icons that I have custom made are gone. The system on button will default to the activity on the upper left, and the system off can be tweakeed in the tune up. If you send me the file I will be happy to take a look at it tonight.

Vincent

I seem to recall that I had a similar issue with the 810 and resolved it by inserting delays in the Activity macros so that the remote doesn't issue the input commands to the AVR/TV faster than they can turn on and switch. The default macros have virtually no delay if I'm remembering correctly.

Not sure it will solve your issue, but you might want to look at it.

When you rebuild the programming, are you starting from scratch? Or are you just deleting the activities and recreating them?

Each time I have rebuilt completely from scratch, I have multiple files for each remote, I am having some luck with adding in delays on the macros but it isn't perfect by any means!! It seems a little ridiculous to have 9 seconds of delay upon start up, but if it works.......... that is better then where I was

Now that you detail this, I may have a similar problem. I repurposed my 810 to my parents and their main options are WATCH DirecTV and WATCH Cable (for HD locals). When they would shut down from Cable, they had issues starting back up, so they learned just to go back to DirecTV before shutting down.

Next week when DirecTV launches their HD locals, this will no longer be an issue, but I am going to go check their remote to see if this is exactly what is happening to them.

On a side note, on my MX-980, my shutdown macro resets everything to my WATCH DirecTV setup, ie AVR & TV set to correct input. Don't really know why I did it that way, I just did.