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Topic:
unable to connect [SC-1]
This thread has 10 replies. Displaying all posts.
Post 1 made on Wednesday June 24, 2009 at 01:22
SV650S
Select Member
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June 2006
1,645
I have a customers MX 900 and any time I try to upload athe program changes it gives me this error message. I have tried 3 different cables (all work with his MX 980). I have tried reinstalling the editor and nothing seems to work.
Any ideas? ( my idea is it is broken but he wants none of that)
Post 2 made on Wednesday June 24, 2009 at 02:49
Daniel Tonks
Wrangler of Remotes
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28,779
Try replacing the batteries or disabling any bluetooth devices on your system.
Post 3 made on Wednesday June 24, 2009 at 08:06
vbova27
Super Member
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2,987
Daniel is right, but more specifically to the problem, this is caused by a conflict with bluetooth devices (i.e keyboard, mouse). Disable the bluetooth and use a plug in or RF keyb/mouse and you will be able to sync. Painfully annoying.

URC should address this issue, I know I have called and told them. Thankfully, alot of us have laptops in the field, but nonetheless, a very annoying problem.

Vincent
OP | Post 4 made on Thursday June 25, 2009 at 00:14
SV650S
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I will try that.
thanks
Post 5 made on Thursday June 25, 2009 at 00:35
Daniel Tonks
Wrangler of Remotes
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It's a bizarre conflict, really. Anyone figured out WHY it happens?
Post 6 made on Wednesday July 8, 2009 at 13:58
cbtchas
Founding Member
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February 2002
14
I am having the same problem, my desktop is running XP Pro without any bluetooth devices and the laptop is running Vista with bluetooh disabled. I had no problem originally programming remotes but now I keep getting the SC-1 error.
Post 7 made on Wednesday July 8, 2009 at 14:16
vbova27
Super Member
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You have something conflicting (probably via USB) with the remote. Try to use process of elimination and keep things as lean as possible, then add back devices one by one until you get the error again.

Vincent
Post 8 made on Monday August 3, 2009 at 01:08
vitamineg
Long Time Member
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October 2008
36
how might one go about doing the "process of elimination?" i have all blue tooth devices off. I have no other usb devices hooked up yet i continue to get "unable to connect [sc-1] on both a vista and xp operating system.

help, help!
Post 9 made on Thursday April 21, 2011 at 04:30
davis000
Lurking Member
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October 2006
2
I am having the same problem but am working on a laptop with no other devices connected, fresh batteries and have tried to reinstall the MX-900 editor. Does anyone have a solution? Thanks
Post 10 made on Friday April 22, 2011 at 01:00
vbova27
Super Member
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2,987
Process of elimination by eliminating USB drivers that are installed on your system. It's a dangerous and tedious process, but I was able to figure out my headset USB driver was creating a conflict with the MX software. Once I removed that driver it worked fine. Try to elimnate drivers in time order. Try to reinstall the software over again as wel.
Post 11 made on Sunday February 1, 2015 at 11:16
digitalboi
Lurking Member
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September 2013
6
I can confirm that as of today 1/31/15 the bluetooth issue still exists...I disabled my bluetooth adapter and it immediately allowed me to sync the MX900. Can't believe its been this many years and they still haven't addressed that bug...


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