On May 3, 2009 at 11:52, Bubby said...
So that is the remote a local A/V dealer is saying is a URC clone.
Probably, but it's not a clone, it's made by URC. Hopefully, they do the same thing for some of the other models in the line.
URC claimed they didn't want to support end users trying to configure the PC based remotes ... well, that's no longer a problem if NXG is the name on the device.
But at this point they're not carrying the MSC-400, so to get the s/w for that the OP needs to contact a dealer or try to convince URC to supply it.