Two houses....next door

One installed by Big Box company and the other by me.

Big Box company has the address set to ZERO

My system has the address set to 5

My system is working perfect, but is controling some units of neighbors system.

Is this possible? Will channel zero accept signals from other MRF 300's set to diff channels?

Channel "0" will accept RF from any URC RF remote, regardless of what ID the remote's set to.

Mike
www.SurfRemoteControl.com

Thanks Mike,

I now have a really big problem.....BB installed a system at channel zero. Next door I installed the same MRF at ch 5. BB customer says my customer is at fault...and at the same time I might have to tell my customer that BB is at fault.

Very soon, I will find a saloon and drink a beer or two and try to figure this out.

This should not be a problem in the first place and URC should have known!

URC knows and tells everyone that setting '0' is for TESTING for rf interference ONLY!!
That setting '0' will receive ALL URC rf remotes.

Sounds to me like BB has a FREE service call to this customer in their near future!!!

The boneheads should have known this!

Pilgram is correct. BB is totally at fault for using ID "0".

If it was me, I would simply ask the BB (Magnolia) client if I could adjust their RF channel for them and gain a possible referral client.

No need for bickering..... Get er done!

That was my first thought but then it acurred to me...........

What if you did it for free(only 10 minutes), something else went wrong later, or there friends had a similar problem and they refered them to you expecting FREE work.

We are talking about 'big box' customers here!

I would say BB installed it improperly and its their mistake, They need to come out and fix their mistake, Its not your fault they didnt know what they were doing.

I would have your client not worry about it. Tell the Neighbors they need to have BB back to fix their mistake.

Loving the big box mess ups...like we have any big boxes here..ok we have a CC and a sears

I'd second that - your customer is not having any issues, so its his neighbour's problem and he needs to get them to correct it. Don't see anyway around it (especially if you are reluctant to make any mods to the system setup). ID "0" should not be used for prime time.

How did you find out that the neighbor's system was set to 0? Did you go over to his house? If so, when you saw that it was set to 0, you should have said, "The kids that installed your system left your receiver in TEST mode so it will pick up ANY signal from ANY other remote. The kids need to reprogram your remote to take it out of TEST mode". Then show the neighbor the manual that says 0 is test mode. "Mr. Neighbor, many of the young kids working for Big Box stores are not properly trained and do not have the attention to detail that Professional Custom Installation companies have. This would not have occurred if the kids had read the manual. You can call them to fix it for free when they can schedule a service call or, if they have not locked the remote, I can reprogram it now for 30 minutes of programming time."

I would probably not offer to fix it, especially if his system is still under warranty. Tell your customer that he can test to see if the Big Box store has fixed the neighbor’s system by holding down VOLUME UP.

Ain’t I a stinker.

This will never work well, even if you straighten out the channel assignments unless you turn down the receiver sensitivity, or re-orient the antennas at both houses so they no longer hear each other.

The RF still occurs on the same frequency regardless of the channel setting, and if both customers are mashing their remotes at the same time, the signals will interfere *and* can get mixed up.

This is also an issue if you use more then one RF remote in the same household at the same time.

You are, of course, correct if each receiver can hear the remote from the other house. If the sensitivity of the RFX-150 is set to minimum and will still operate the components within its own system, it may not hear the remote next door. In this instance, the professionally installed system seems to be working flawlessly which would seem to indicate that the sensitivity of the RFX-150 is set to the minimum needed to operate its own components and it does not hear the neighbor’s remote.

nh-hifiguy is fortunate that he installed the RFX-150 and not the new Flagship RFX-250. Because the 250 has greater range and no way to reduce the sensitivity (that I have heard about), his customer could be having problems too if he had used the latest and greatest.

Does anyone know of a way to reduce the sensitivity of the RFX-250 in calculated steps without just removing the antenna?

I have atleast 15 clients with multiple MX850's tied to seperate MRF's on different channels. I never have any problems unless I leave an MRF on 0. In fact I programmed 3 MX850's today in one house (game room, bedroom, and living room) with no issues. CH E, CH 1, CH 3

If two or more family members are operating RF remotes at the exact same instant you have a problem. It's exacerbated if you're trying to do something fairly click intensive, holding down buttons, or playing macros.