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Topic:
mx-900 repair needed
This thread has 7 replies. Displaying all posts.
Post 1 made on Saturday August 2, 2008 at 09:55
eisey
Lurking Member
Joined:
Posts:
January 2003
4
To all:

I purchased an mx-900 remote on ebay and need to get it repaired. I sent it in Universal remote control and they are telling me that it was purchased from and unauthorized dealer. What are my options to get the remote repaired? Can anyone help? I would greatly appreciate any assistance you can offer. Thanks.

The remote has two problems:

1. The light button does not operate (it is mechancal, not a program problem, the button clicked and I believe part of the internal plastic part of the button broke in side the remote.

2. The lowest line of the lcd is partially missing.

Can anyone help me with my option to get my remote repaired?

Mike
Post 2 made on Saturday August 2, 2008 at 10:29
oex
Super Member
Joined:
Posts:
April 2004
4,173
i thought all those illegal sellers on ebay gave a no questions asked 3 year warranty making it a MUCH better deal than supporting those greedy CI's and authorized resellers.

is this not the case?

cant Dougthetheaterman fix it?

let us know how it works out
Diplomacy is the art of saying hire a pro without actually saying hire a pro
Post 3 made on Saturday August 2, 2008 at 11:26
justarep
Long Time Member
Joined:
Posts:
April 2005
252
Post 4 made on Saturday August 2, 2008 at 12:57
Surf Remote
Loyal Member
Joined:
Posts:
July 2001
5,954
URC will fix it for you, but you'll have to pay them. That may or may not be cost effective.

Mike
www.SurfRemoteControl.com

THX-certified video calibrator and contributing writer, ProjectorReviews.com
Post 5 made on Saturday August 2, 2008 at 17:56
tweeterguy
Loyal Member
Joined:
Posts:
June 2005
6,734
Since the remote is already at URC, just have them fix it for you. To my knowledge that is the only option you have. Other than of course taking it up with the ebay seller, getting your money back and buying it from a legit source; but that would just make too much sense.
- Chris
Post 6 made on Sunday August 3, 2008 at 17:42
Garrett Adams
Founding Member
Joined:
Posts:
August 2001
55
On August 2, 2008 at 17:56, tweeterguy said...
Since the remote is already at URIC, just have them fix
it for you. To my knowledge that is the only option you
have. Other than of course taking it up with the Eba
seller, getting your money back and buying it from a legit
source; but that would just make too much sense.

Agree with everything you said, except the word "legit", since sales made by unauthorized merchants are not illegal. For the record, I bought my MX-900 from Surf Remote.
Post 7 made on Monday August 4, 2008 at 02:15
pilgram
Loyal Member
Joined:
Posts:
November 2004
5,158
On August 3, 2008 at 17:42, Garrett Adams said...
Agree with everything you said, except the word "legit",
since sales made by unauthorized merchants are not illegal.
For the record, I bought my MX-900 from Surf Remote.

Perhaps it should have been worded as.......

Do you want to be self-insured, or do you prefer to have a warranty?
Every day is a good day.......some are just better than others!
Post 8 made on Monday August 4, 2008 at 10:16
avcsite
Long Time Member
Joined:
Posts:
October 2007
413
Good luck having someone fix it. I was in electronic repair for 11 years and when I tried to fix a mx 700 URC was no help with capacitor values or locations of caps. They said it was proprietary information and they could not give it to me. The only other way to get those values would have been to open another unit up, which I was not gonna do. I sent it back to them and it was less than $100 to repair.


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