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The following page was printed from RemoteCentral.com:
| Topic: | MX-850 Connection Issues This thread has 15 replies. Displaying all posts. |
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| Post 1 made on Monday March 17, 2008 at 09:13 |
Hi, I just bought a new MX-850. I downloaded the MX-Editor program and began programming the remote. However, my PC is not recognizing the remote. The download message I keep getting is telling me either the port is incorrect or the cord is defective. I have tried two different USB patch cords, as the cord that came with the remote is a serial, my PC is acknowledging the cord and driver, I have tried all 8 com ports carefully matching them with the PC and editor program, still nothing.. I also tried this on another PC. If anyone has any words of wisdom, please share. Thanks!!!
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Gerald |
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| Post 2 made on Monday March 17, 2008 at 09:49 |
8ate8 Advanced Member |
Joined:
Posts: | November 2005
778 |
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You need to use a USB to Serial adapter, and the original cable. People have had luck with the Belkin's.
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| OP | Post 3 made on Monday March 17, 2008 at 10:50 |
I have used the serial to USB. I have a few different cords. Still no response from the remote.
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Gerald |
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| Post 4 made on Monday March 17, 2008 at 13:19 |
audioslayve Select Member |
Joined:
Posts: | April 2007
2,220 |
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Which operating system are you running on your PC?
audioslayve
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The optimist claims the glass is half full; the pessimist claims it is half empty. An engineer observes that the glass is twice as big as it needs to be.
Ps, you can't fix stupid |
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| Post 5 made on Monday March 17, 2008 at 13:39 |
Surf Remote Loyal Member |
Joined:
Posts: | July 2001
5,958 |
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What adapter are you using? Not all serial-to-USB adapters work with the MX-850. Using one by Belkin or Keyspan is your best bet.
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www.SurfRemoteControl.comTHX-certified video calibrator and contributing writer, ProjectorReviews.com |
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| Post 6 made on Monday March 17, 2008 at 14:46 |
audioslayve Select Member |
Joined:
Posts: | April 2007
2,220 |
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I use just a prolific parallel adapter.. nothing fancy, no box with a board inside, nothin. Just a simple doooda, that looks like this. [Link: usbgear.com]audioslayve
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The optimist claims the glass is half full; the pessimist claims it is half empty. An engineer observes that the glass is twice as big as it needs to be.
Ps, you can't fix stupid |
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| OP | Post 7 made on Tuesday March 18, 2008 at 11:22 |
I have that one and a few others, still nothing. I've also checked the software version too. I am running off of Windows XP.
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Gerald |
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| Post 8 made on Wednesday March 19, 2008 at 22:31 |
audioslayve Select Member |
Joined:
Posts: | April 2007
2,220 |
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I'm not sure, but maybe you need the old version software? I would think that the new version would be backwards compatible, but who knows.
audioslayve
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The optimist claims the glass is half full; the pessimist claims it is half empty. An engineer observes that the glass is twice as big as it needs to be.
Ps, you can't fix stupid |
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| Post 9 made on Wednesday March 19, 2008 at 23:36 |
Malcolm013 Long Time Member |
Joined:
Posts: | November 2004
461 |
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I've used a PCMCIA Serial adapter for years and have have no issues until just a few weeks ago. Connection/Com Port Error message with all the computer/software settings correct. I purchased an IOGear USB>Serial Adapter and has able to connect to a MX-850 once, and ever since I get a failure message-"Unknown wakeup"
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"Was it for this my life I sought? Maybe so, Maybe not...
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| Post 10 made on Saturday March 22, 2008 at 19:46 |
mrutta Long Time Member |
Joined:
Posts: | November 2005
54 |
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| Post 11 made on Thursday April 24, 2008 at 14:02 |
MeadowMuffin Long Time Member |
Joined:
Posts: | April 2008
25 |
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On March 17, 2008 at 09:13, acespacely said...
Hi, I just bought a new MX-850. I downloaded the MX-Editor
program and began programming the remote. However, my
PC is not recognizing the remote. The download message
I keep getting is telling me either the port is incorrect
or the cord is defective. I have tried two different USB
patch cords, as the cord that came with the remote is
a serial, my PC is acknowledging the cord and driver,
I have tried all 8 com ports carefully matching them with
the PC and editor program, still nothing.. I also tried
this on another PC. If anyone has any words of wisdom,
please share. Thanks!!! To be honest you should be using a comp with a serial port! When I first starting programming 850's for my company I was using the usb the serial adaptor and it sucked!!! I would go to jobs hours away from shop and not be able to upload because I could not get the stupid cable to work! After a few long trips of wasted time and money the company finally bought be a new comp with a seral port!!
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Part of the walmart install crew! |
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| Post 12 made on Sunday April 27, 2008 at 12:41 |
I had same trouble !!, but finally got it work with serial cable. I wasn't connected to the Internet at first, so got online to do some research and ran Software Update then try to connect to MX-850, then all of sudden it started working thru the serial cable it came with ???? But now I am having troubles with using MX-850 with MRF-350 receiver which i will be posting Questions for.
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| Post 13 made on Sunday April 27, 2008 at 15:01 |
estech Active Member |
Joined:
Posts: | August 2002
584 |
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I have had to go into Windows' Device Manager, find the USB device (under Ports, I think) and tell it to use Com1. It seems something else would tell it to change, but changing it back has never had a negative impact on anything I use, and it alway fixes the connection problem the USB/Serial cable.
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Pay no attention to that man behind the curtain. |
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| Post 14 made on Wednesday April 30, 2008 at 12:47 |
WC Anderson Long Time Member |
Joined:
Posts: | November 2004
139 |
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On April 24, 2008 at 14:02, MeadowMuffin said...
To be honest you should be using a comp with a serial
port! When I first starting programming 850's for my company
I was using the usb the serial adaptor and it sucked!!!
I would go to jobs hours away from shop and not be able
to upload because I could not get the stupid cable to
work! After a few long trips of wasted time and money
the company finally bought be a new comp with a seral
port!! Actually based on today's technology (and last years and the year before's) URC SHOULD get into "TODAY" and provide a USB cable for their remotes. I am fortunate in the latest notebook I got was a few months ago and it has a 9 pin serial port. Most computers DO NOT come with serial (try and find a parallel port!!!) ports any more.
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I prefer RTI - THEY ACTUALLY WORK!!!
Harmony 610 (wife) & three RTI T4 |
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| Post 15 made on Wednesday April 30, 2008 at 13:08 |
tweeterguy Loyal Member |
Joined:
Posts: | June 2005
7,713 |
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LOL parallel...please :-)
If your laptop has a PCMCIA slot get a PCMCIA-RS232 card. I've got the SSP-100 from Quatech and it works like a champ. No more worrying about usb-serial adaptor BS and it works for other serial programming i.e. lutron, crestron, amx, etc.
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