You must be pissed after losing that time you put into this changer.
The Logitech Harmony 880 tamed this issue for me. In short, the remote supports the ability to load your DVD's via a DVD listing you import to the remote. Very much like the Pronto but without the pics.
At this point I'm not to concerned about this issue and am pretty satified with my purchase.
Here's my write up in another thread.
[Link: remotecentral.com].