did all of that.....I am an authorized dealer, but this is my personal remote and I havent been home to call tech. I guess I should take the damn thnig to work with me, but its been really busy this month. When I hit the back, it should allow me to press finish, but it continues to act like I am adding a new NC....I'll play with it some more, and if it doesn't work out, I;ll be calling tech on my half day tomorrow...Thanks for the help!