On December 15, 2009 at 19:01, Craig Hansen-Sturm said...
One thing I'd like to point out is that, even on this thread, there is disagreement as to whether my dealer should have even given me initial access to the software. You guys are pros and/or serious enthusiasts, and yet, there is no consensus on this simple, but critical, point. The consensus isn't there because there is no *clear* or easy to find documentation about this.
It is certainly true that there is no clear documentation of this publicly available. However, I think the issue is that you should not have been given the dealers access to the URC control room. Whether or not the dealer provided you with the software is left to the dealers discretion.