So, I have a question here. Weren't all versions of the mx-980 editor updatable?

Does your software not have a "live update" button?

Also, as a consumer, don't you have a responsibility to research products before you buy them(or live with the consequences of not doing so)? This policy was in place and widely publicized long before the mx-980 hit the shelves.

I really wish that companies like URC and RTI would make their product available to the general public and over the internet. I wish that the software was easily and readily available. However, these companies have a right to form their own business model regardless of what I wish.

EDIT: Just to be clear, I do believe that you should be able to get the software, I just think that explaining your situation and asking for help would be a lot more appropriate reaction then claiming that you did not receive something you were entitled to.