have you followed the instructions? specifically the .net info listed in the installer tips? Here is a copy and paste job from the installation instructions PDF.
Please Continue to Other Side
�� Before You Install Nevo Software for the First Time
Before you begin installing Nevo software for the first time, please take a moment to review this information. If you are updating Nevo software, please refer to the Update Installation Quick Start Guide instead.
The following steps list the recommended process for installing Nevo software in your lab and for your clients:
1.
Insert the NevoSoftware CD-ROM.
2.
If the Nevo Software Setup Wizard does not start automatically, navigate to your CD-ROM drive and double-click NevoSoftwareSetupWizard.exe.
3.
Select a language to use during the installation and click Next at the Welcome window.
4.
If you have already installed Adobe Reader version 5 or higher, skip this step. Otherwise, click Install Adobe Reader and follow the instructions on-screen.
5.
On the Nevo Software Setup Wizard screen, click View NevoStudio Design Guide. When the file opens in Adobe Reader, print at least "Chapter 1: Installing and Updating Nevo Software". SL CAUTION: Do not connect NevoSL to any PC until NevoStudio has been installed on that PC. Installer Tip: If you have a previous version of NevoStudio on your computer, please remove it before starting the new installation. Select Add or Remove Programs from the Control Panel to do this. Installer Tip: If you have Microsoft ActiveSync 3.6 or earlier on your computer, please remove it before starting the new installation. Select Add or Remove Programs from the Control Panel. If Microsoft ActiveSync was installed as part of a previous NevoStudio installation, you will not need to uninstall. It will automatically upgrade during the installation process.
Initial Installation Quick Start Guide
Software Version 2.0 Document Version NSLIQSG0200606Initial Installation Quick Start Guide Installer Tip: This quick start guide provides an overview of the installation steps. For detailed instructions, please review the chapter you just printed.
6.
Follow the instructions in Chapter 1 to do the following in the order presented:
a.
Install NevoStudio. This will install any additional software required.
b.
Register NevoStudio.
c.
Check for NevoStudio updates (during registration wizard) and update NevoStudio now if a new version is available.
d.
Minimize NevoStudio.
e.
Install NevoMedia Manager.
f.
Run the NevoMedia Collection Wizard.
g.
Minimize NevoMedia Manager.
h.
Additional Nevo documentation, including the NevoStudio Design Guide, is available by selecting the View NevoStudio Documentation button. NevoStudio also places a copy of this documentation on your computer. If you use the default locations, you can find then at C:\Program Files\Nevo\NevoStudio\Help."
i.
Close the Nevo Software Setup Wizard.
j.
Maximize NevoStudio.
k.
Connect Nevoto the NevoStudio PC. SL
l.
Start designing! Installer Tip: Installing Microsoft .NET and the .NET Service pack will significantly increase the installation time; however these are required components. Installer Tip: If Microsoft ActiveSync is not already installed on this computer, it will be installed during NevoStudio installation. After ActiveSync is installed, it will prompt you to connect a device and create a partnership. Cancel that wizard and do not connect NevoSL at this time. Installer Tip: Check to see if you need to update the software and firmware on NevoSL using Tools|NevoSL Device Update Utility. See the NevoSL Device Update Utility ReadMe file for step-by-step instructions on the update process.
Before you update Nevo software, please take a moment to review this information. If you are installing Nevo Software for the first time, please refer to the Initial Installation Quick Start Guide instead.
The following steps list the recommended process for updating Nevo software in your lab and for your clients:
1.
If you are using a CD-ROM to install NevoStudio, you must uninstall NevoStudio using Add or Remove Programs from the Control Panel, then insert the NevoSoftware CD-ROM. If the Nevo Software Setup Wizard does not start automatically, navigate to your CD-ROM drive and double-click NevoSoftwareSetupWizard.exe. Go to step 3. If you are updating from within NevoStudio, go to step 2.
2.
Use Help|Check for NevoStudio Updates to download the latest version. You will then be asked to uninstall your existing NevoStudio using Add or Remove Programs from the Control Panel and restart the installation wizard. Follow the on-screen directions to get to the installation wizard. Skip to step 5.
3.
Select a language to use during the installation and click Next at the Welcome window.
4.
If you have already installed Adobe Reader version 5 or higher, skip this step. Otherwise, click Install Adobe Reader and follow the instructions on-screen.
5.
Please print Chapter 1 of the NevoStudio Design Guide. If you are installing from the CD, click View NevoStudio Documentation in the installation wizard and select the Design Guide. If you downloaded the latest version, please download a copy of the Design Guide from the dealer webste at www.mynevo.com SL
Update Installation Quick Start Guide
Software Version 2.0 Document Version NSLUQSG0200606Update Installation Quick Start Guide
6.
Follow the instructions in Chapter 1 to do the following in the order presented:
a.
If you downloaded the update, please follow the on-screen instructions to install NevoStudio.
Update NevoStudio.
b.
Re-register this version of NevoStudio. Use the same ID and password you used the first time you registered.
c.
Minimize NevoStudio.
d.
Update NevoMedia Manager:
i.
•On NevoMedia Server, click Help|Check for NevoMedia Server Updates.
•On NevoMedia Player, click Help|Check for NevoMedia Player Updates.
Download the update by doing one of the following:
ii.
Locate NevoMedia Updates for NevoSL on the page, then select a language to download the update. At the prompt, click Save. Note the location where you saved.
iii.
Once the update finishes downloading, exit NevoMedia Server and NevoMedia Player.
iv.
Navigate to the folder where you downloaded the update file and install the update, following the directions on-screen, including accepting the security warning.
e.
Maximize NevoStudio.
f.
Connect a NevoSL to the NevoStudio PC.
g.
Update the software and firmware on NevoSL using Tools|NevoSL Device Update Utility. See the NevoSL Device Update Utility ReadMe file for step-by-step instructions on the update process.
h.
Start designing! Installer Tip: If you loaded NevoStudio from a CD, check for NevoStudio updates as the last part of the registration wizard. Update NevoStudio now if a newer version is available.
