They may have resolved this issue with Windows 7, as it was about 3 months prior to its release that Sony mentioned some users were having problems. The sales guy focused more on Vista specifically.
The Sony update link was just a shot in the dark, but I just noticed the "last modified" date is 3 years old. Maybe that is why the glitch effects certain users after 2006. At any rate that link probably won't solve anything in this case.
Last edited by Ecila on December 4, 2009 00:42.