Do you really feel comfortable telling this to a customer, knowing what we know?
Do you not think that RTI should start giving answer?
Yes it's true some cell phones and PC have similar problems but two wrongs don’t make a right + most of them will take responsibility and exchange the unit or give you a good deal on upgrading!
I think that a reset in 6-8 months is one thing, but 1-2 a week ?!
Have about 25 2Tc in my stock room, mostly "white screen" with many of these the problem stared out as a once a month issue and slowly became a once a day issue , the importer told me to not even bother sending them in if they are over 1 year old!!!!
I for one am not going to sell stories to a customer to cover RTI's A#@.
I still think that RTI is a great company with great potential, when all works it works great, but they should take a sweeping responsibility for the Lemons.