Yeah I know you can do that but the customer already had the remote. So I couldn't upload from the remote until I arrived at his house. My point was even with a harmony I could have logged on changed the devices and activities then just logged on again at his house and updated his remote. The other thing I found that was just a great feature is even if you have the username and pass and they have registered the email you still can't get into the programming section without having the remote or at least a remote connected to the computer.

I'm sorry I just don't consider a product "for CI's" when all it does is cause CI's a pain in the ass. Unfortunately it's not my call or I would can the program all together and go to URC but the owner loves these new remotes and couldn't care less how difficult they make my life.

I would be much happier if Nevo had brought these to the table and said "here these are pretty much pieces of shit that we will be mass vendoring through best buy, target and walmart but we did change the badges on some if you have a spot to use them. They really aren't designed for CI's but if you need a cheap remote then give them a try"