I was just informed that it takes "about 2 weeks" for Samsung to turn around a replacement unit. In other words, I FedEx my broken player to them overnight at my expense and it takes them 2 weeks to send the replacement out. And I am willing to bet money that they'll send it UPS ground - from New Jeresy to California - which will take several days to be delivered. Geez.

I'll give Samsung one thing, they are consistant in there efforts to make this as difficult as possible for me.

Just can't wait to see what they send me - stay tuned.