I have just bought the silver version of the pronto. I too am very disappointed with the display - in night time it appears impossible to set the contrast to show all four levels of shading, plus the screen is too responsive to the heat generated by the back light making for constant adjustment. The snap shot picture on the box & web site show far sharper pictures. My question is just how good was the original Samsung displays... i.e. The current one is worse than my Psion 5 (which isn't that good to start with) - is there any merit in getting Philips or LetsAutomate (supplier) involved?

Either way, the remote is good but I have to support Ryan in that the display is one of the key features of this product. You wouldn't accept a T.V. if Philips start putting dud tubes in them (to meet demand generated by good reports of the original design), why accept substandard Pronto?