Been working on this reading lots of forums for about 4 hours. Heres the situation: Pronto TS1000 can get firmware update connected to PC using made connector (from the FAQ page) and a USB to serial adapter (manufacture unknown eBay cheapie), but the Pronto Edit software will not find the remote. It gives the error: "COM 1 opened but no response from RC device". I have tried rebooting, reconnecting, leaving batteries out, loading the firmware again to no help! My setting are on the COM 1 as mentioned many times, my other settings follow the guidelines that are on many forums (2400, 8, 1, None). I have also verified that no other COM is working or present to have any conflicts. Please HELP! I just cant understand how it can sync to get the firmware, but not ever sync in the Editor. Any help will be greatly appreciated.