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Original thread:
Post 31 made on Monday August 10, 2009 at 21:59
jimstolz76
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December 2007
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On a side note, somewhat related...

We just had a friend of the owner decide he wanted an MX-810.  We told him our price on it and he decided to shop around.  He found it somewhere online for cheaper than we can buy it for and went on and on about how we should be buying it from this place he found instead, we're crazy to pay more for the same thing, yadda yadda yadda. **

Then he didn't know which RF base he needed, so we sold him one at our regular price, and I went out and programmed his provided remote.

Three days later my boss comes up to me telling me how the guy's remote just flat out died.  Well, we'd love to send it in for service for you, but....... 



** My boss's response to this was classic.  "Because when we want to sell someone a remote, we can't tell them that we can't schedule installation until the auction ends."


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