The fourth type is the logical and sensible person. The person who understands why policies are in place, and what he is sacrificing by going outside the box. This person wants to have an enjoyable experience and full support because he knows he may be able to figure out the programming himself, but chooses to have someone with access to the resources and support mechanisms that are in place if a problem or roadblock arises. This is the same type of person who prepares for things correctly by doing his homework.
On July 25, 2009 at 12:10, Russell R said...
Palnews26:
In general, there are 3 types of end users.
The first is the type of person who never does anything he can hire someone else to do. He has someone to wash his car, clean his pool, and mow his lawn. CI’s love this type since they’ll buy anything and everything.
The second type is the technically incompetent. You are surprised that they get their shoes tied each morning. CI’s sort of like this type but worry about having to baby-sit them forever.
The last type is the technically competent. Most CI’s respect this type of end-user and will give whatever help they can. The insecure CI, who fears that you might be smarter than him and that you have invaded his territory, will give nothing but smart-mouth answers. Just ignore them!
