These type of sales do hurt custom installers.

I am a Nevo Authorized Reseller and on more than one occasion have done a quote for a potential customer just to have them come back with some eBay price and ask for a larger discount. Yes, I can explain all of the reasons they should never buy off of eBay and the value add they get from me as an authorized dealer, but when it comes down to bottom dollar, I have lost customers.

Nevo should step up and find out where any eBay seller is getting their controllers from and stop selling to that dealer. It isn't that difficult, but it makes you wonder if they really care to protect their dealers if they won't do anything about it.

What it will take is for dealers to end their relationship with Nevo and site the eBay auctions as a reason.