On April 14, 2009 at 23:27, Daniel Tonks said...
I think he should check if he really needs to reset the modem OR the router.
And while this is happening, does the network otherwise work? Can he get to the router's administration page? If so, what does it show regarding the IP lease from the modem? Does renewing the IP in the router fix anything?
I'll be on site sometime next week and will check this.
You mentioned the lease from the modem, do modems have lease times or set-up pages? If renewing the IP in the router works, will it need to be replaced or could it be a configuration problem?
Typically I just set static devices on the network out of the pooling range of the router and call it good. Sometimes I'll have to forward a few ports too. I'm somewhat of a noobie to networking.
-Thanks
