No offense taken. I've had access to all the software since 2005 and never had a problem with the LiveUpdate (thanks to some great dealers). I've coded remotes for others at no cost (sorry CI's, but then again they aren't always in places where I've been) and tried to help others where I can. Perhaps I should just start a thread entitled "Bugs/Defects" and state them all to remove any subjective interpretation. Maybe a Wiki along the lines of the Garmin Colorado/Oregon is in order....now you've got me thinking...[edit: done. Wiki started]