Your Universal Remote Control Center
Philips Pronto Professional Forum - View Post
Up level
Up level
The following page was printed from


Original thread:
Post 11 made on Friday July 25, 2008 at 09:43
Long Time Member
September 2004
On July 25, 2008 at 05:37, menino said...
Hi all,
I have the same problem of Sascha.

Connected both the extender RFX9600 and the Control Panel
to the network.
Last firmware version.
Network with DHCP.
Same subnet.
Same SSID.
Control panel IP:
Extender IP:
Router IP:
SSID: ProntoNetwork
LEDs: in the extender both LEDs are green (Power and ethernet)
TSU9600: Network Icon working and correct Ip address in
the Settings/Info screen

BUT, when I try to send any type of command the extender,
I get a "Command failed" in the TSU9600.

And in the diagnostic screen I get:

ID: 0450
Event: Extender 0 didn't reply

ID: 0464
Event: Extender 0 didn't acknowledge command

Is my extender defective?
Is there a way I can check if it is defective before sending
it to assistance?

Thanks a lot.


Hi all again...
no one has any idea?

I am quite desperate....


Hosting Services by ipHouse