as i said before we are not all like that...unfortunatly you happen to have a bad expierience with a CI....i agree that URC's decision is not the best way to do business ....especially for users who bought the remotes before this policy went into effect...try contacting URC via email or try subbmitting your serial number from your remote and see if you can get your hands on the new software....if you original seller was an authorized dealer then there shouldnt be a problem getting the new software....i know its frustrating but i believe its the only option.......all i can say is good luck and i hope for the best.

go here and try it out

[Link: universalremote.com]