I figure that feedback is feedback. I try to take in what I can and sort it all with the other comments I've heard. I'm very, very far from being "the" designer of any of these products. From time to time I throw a suggestion into the ring and people who are much more experienced take my suggestions into consideration. It's cool to see something I've suggested come to fruition, and honestly, it's also cool to learn the reasons why the "less than stellar" ideas shouldn't be sent to market.
I'm a member of the Remote Central community, just like you! My comments here are my own, and in no way express the opinions, policies, or plans of Universal Remote Control, Inc.