Hi Dave, I sent you an email but I guess I ought to post it here too...

I got your message on the remote central forum and thought I'd update you.

On further investigation, I don't think it's anything to do with IP or subnet corruption.

I got the two replacement units yesterday and they were exhibiting the same symptoms so I did a little more digging.

I run a test ping in the background that just pings the IP address on the NevoLink. With this going on, I do a refresh of NevoLinks on the network from within the Nevo Studio software. When I do this the NevoLink falls over for a good 30 seconds so I get no reply from my ping.

I'm still a little baffled - I'm not exactly sure how the Nevo Studio software does its search but the Links certainly don't seem to like it. If I was to take a guess I'd say that Link firmware is unstable but a guess is just that.

My rep has asked the support team at Universal Electronics to phone me but I didn't get a call back yesterday... I suppose the time zone difference gives them a smaller window to call but hopefully they'll get back to me today and we can work towards some sort of resolution.

Hope this helps.

Regards,

Steve Holman

(Wish)