I would suggest uninstalling the software (all - including the media server software), uninstalling Active Sync (which the software uses to communicate with the remote), and rebooting. Check to see if there are any ODBC drivers referenced by Nevo - if so, remove them. I'd also remove any reference to Nevo in the registry. I'd reboot again. Then, I'd try a fresh install. If you are not comfortable editing your registry, then don't. Please note: all changes made to the registry are immediate and permanent. There is NO exit without saving changes option. Play in there at your own risk.