BeeJay,
Make sure you get the firmware update from the www.mynevo.com website.
The first issue it helps is WIFI connectivity.

There is a "WIFI Whitepaper" available on te website that goes through specific
issues and troubleshooting steps. Has screenshots to help as well.

1. Make sure there is only one Network Adapter on your network.
2. Make sure there is only one DHCP server (usually the main router- al other
AP's should have DHCP server turned off).
3. Make sure you reset the NevoSL (with the stylus) after you make changes to the
configuration.
4. Make sure all of the Nevo programs are "trusted" in all of your firewalls and anti-
virus programs.
Keep trying - it is definitely worth the trip!