Hi,

I think you may need to have a chat with either your Nevo rep or the Tech support.

I have been involved with over 50 Q50 and NC-50 installs, all getting over 15m range. The only issues I have come across were 2 faulty antennas. A quick swap out fixed the problem.

Unfortunately It is a little hard to offer any other suggestions without looking at your install with more detail.

I would strongly recommend talking to someone at Nevo to try and get your problem resolved.

Let me know if you have any troubles getting hold of someone to help you.


D