As I thought, you really have nothing to add. Maybe you now understand it is truly a defect since you've stopped defending the broken behavior.
I can hack around on the code taking swags at what might work. I also might discover a service menu or some type of reset code that wipes my settings on the device.
Since the remote doesn't provide a code that is not a toggle type it may not exist. Unless the manufacturer publishes the code or someone stumbles across it, you have to do trial and error. Maybe this is how the software for the 3000 was developed.
I'm supposed to spend time trying an unknown number of codes to workaround a defect? They should just fix the defect.
Since it's so easy, here's the code. Show me how simple it is to work around the bug: