On 09/14/04 03:27 ET, Ernie Bornn-Gilman said...
Please explain the problem. As I follow your
description, we start with the remote off, touch
the screen to turn it on, then since the screen
is turned on, we can locate the button we want
to hit, and hit it. (With the screen dark, we
cannot see which button we want to hit.)
You want to hit a button on a blank dark screen,
send a command, and this will be successful?
Am I misunderstanding the problem?
Incidentally, this "problem" is how ALL the various
prontoid progeny have operated since Philips first
introduced the Pronto at a small booth with nobody
there who knew much of anything about it.
Sorry, I must not have explained the situation well. I'm talking about pressing an actual hard button on the remote, not a soft buttons on the screen. None of the previous Prontos required a double hard button press to send a command. On the Pronto 6000, you would press one of the 4 buttons below the screen, the remote would wake-up and fully illuminate, and the command would be sent. The 1000 was every more responsive and sent the command immediately before going through the wake-up sequence.
I also do not see what all the fanfare is about.
When I first heard about the 9500, I checked,
and sure enough, Marantz has not yet put the 5400
HELP on the internet. I need this help because
nobody has yet been able to tell me how to learn
commands properly on the 5400, or copy and paste
without the software modifying the code into occasional
uselesness. Why would I want a color version
of a remote that has no HELP and nobody can tell
me that it will indeed learn or retain a command
I put into it?
Sorry to hear you've had problems. Actually, there was no fanfare at the Marantz booth. They didn't know much about it at all.
I really do not want to sound like the curmudgeon
that I sound like, but I was really HOT on the
5200, 9200 and the Pronto 6000, and the problems
with all of the NG units, both Pronto and Marantz,
that make it impossible for me to price programming
a unit for a client, make me want some answers
before I ever sell another one.
What I would LOVE is for somebody to tell me that
the problems are solved and I can go back to supplying
actually programmable Marantz remotes to my clients.
Not sure about Marantz remotes, but the latest firmwares seem to fix most of the problems with the Philips NG remotes. I haven't experienced any major problems with the 7000, only some design annoyances such as the double hard button press issue. Have you called Marantz? A squeaky wheel may get more attention.
