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Original thread:
Post 29 made on Sunday September 25, 2005 at 00:51
fleetz
Long Time Member
Joined:
Posts:
July 2005
72
On 09/25/05 00:04 ET, Lyndel McGee said...
Fleetz,

Anytime you are having USB problems, it's always
helpful to know what OS and Service Pack Level
you are running. See, Win98SE did have some USB
issues that were fixed with later windows updates.
However, it does not support USB 2.0. Also,
it helps if you tell us exactly how you are connecting.
For example:

(Yes sorry I should have spat that out, see below all those details now revealed!)
1. Is cable connected directly to a USB jack
either on the front or back of your PC. Is the
USB jack mounted on the motherboard or cabled
to the motherboard (you will need to look inside
the computer to tell this one unless it's a laptop).

(It is a laptop)
2. Is cable connected directly to the remote or
running through the Docking Station? If through
the DS, is power connected to the DS?

(All combinations you have suggested have been tried, yes power connected and battery fully charged)
3. Are you using a USB Hub? If so, what type
and is the remote connected through the hub?
If so, does connecting directly to the PC solve
your problem? If it does, the ProntoTeam will
need to know what type of USB Hub and Model #
you are using to attempt to reproduce.

(No hub used, my Acer Ferrari laptop has 4 X USB ports all port do the same thing)
So, it's not just as simple as it might seem.
Plug and Play only gets you so far. I understand
your frustration and I have been very fortunate
in that my home-built PC has never had any problems
with USB either with Win98SE or with WinXP Pro.

(Glad to hear! I am running XP with SP2)


I did, however, have some driver issues with an
internal modem when hyperthreading was enabled
on my PC. Hence, old modem went into trashcan
and new modem was purchased. Hardware is sometimes
too cheap these days to spend 15 hours isolating
a problem for a $29.95 part. USB hubs are around
the same cost so before you buy, you might want
to try a different PC (work PC perhaps) to see
if it is an OS or hardware issue.

(All the USB devices printer, PDA, wireless mouse etc work no problems at all. The TSU7000 will work but something makes it hang. I have noticed that when the IR test function is used it hangs every time. )

Thanks for you input.....I was going on like a house on fire doing my first configuration then bang!

Regards

Fleetz


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