Aaron;

I have a customer who's remote does the same thing. I can down load the program, but it only does the first screens. It won't let me go to pages for devices or it won't allow me to open the setup screen at the top.
We sold this customer three of these turkeys. We like the Universal Remote 3000 or Crestron is the best, but expensive.
Gene
Architectural Video Sys
Columbus, OH
[email protected]