Post 160 made on Saturday November 19, 2005 at 14:58 |
CV27 Long Time Member |
Joined: Posts: | November 2004 146 |
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To Canadian Pronto users with TSU3000 unresponsive LCD issue:
Philips Canada did not want to honor my warranty, according to Electrotech in Montreal who do the servicing. I had to call Philips US support and customer relations (again) and ask them to intervene. I was told by Electrotech that Philips US would actually pay for the repairs.
They finaly fixed it by replacing both the LCD -and- the logic board (only thing left I think was the casing).
It's working OK so far, after 3 days of usage.
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