Bobb ... email thread that proves Philips HAS heard of this problem. (I'm sure I'm one of many. Read from the bottom msg, up.



Recently you have asked us about: MMC card not working


Yes it should work, please return the card to your dealer for refund and try a different brand

We hope we answered your question satisfactorily.

With kindest regards,

Harry Schut
Philips European Customer Care Centres

P.S. Please keep this email complete when replying.

Please do a regular backup of your programming / configuration file of the iPronto on the PC.



_________________________________________

React?
For reaction or further inquiries, please use the e-mail service at

www.pronto.philips.com.

Internet communications are not secure and therefore Philips cannot accept legal responsibility for the contents of this message.

I tried formatting both ways, no luck ...
The specs for the iPronto slot said ANY MMC card would work.
I just spent $35.00 for this card, can you forward $35 to me so I can tryanother brand?
Thanks, Chris

-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Monday, January 03, 2005 10:29 AM

Subject: RE: iPronto iTS 6400 / RU 1000 iProntoEdit 2.5.2 Firmware 1.8.2from www.pronto.philips.com

Dear Sir/Madam,

Thank you for your mail.

If the iPronto is equipped with firmware version 1.82 and it still does notrecognize the card it might be a compatibility issue. Please try using adifferent brand card to test. Also please try to format to FAT32 as well asFAT16.

We hope we answered your question satisfactorily.

With kindest regards,

Benjamin Frijsteen
Philips Customer Care Centres


_________________________________________

React?
For reaction or further inquiries, please use the e-mail service at

www.pronto.philips.com.

Internet communications are not secure and therefore Philips cannot acceptlegal responsibility for the contents of this message.

Have updated the software and firmware - same results, does not recognize the card.
Next steps?

-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Friday, December 24, 2004 9:58 AM

Subject: iPronto iTS 6400 / RU 1000 iProntoEdit 2.5.2 Firmware 1.8.2
fromwww.pronto.philips.com


Recently you have asked us about: MMC card not recognised

Please update ProntoEdit and the firmware

Activation of the MMC slot
Now any MMC card (not an SD card) can be used to transfer files from andtothe iPronto. iProntoEdit has 2 new items:
Export To MMC and Import from MMC to make this possible.

Detailed howto can be found in this MMC addendum manual:
[Link: remotecontrol.philips.com]
and some FAQ items have been added:
[Link: pronto.philips.com]



We hope we answered your question satisfactorily.

With kindest regards,

Harry Schut
Philips European Customer Care Centres

P.S. Please keep this email complete when replying.
_________________________________________

React?
For reaction or further inquiries, please use the e-mail service at

www.pronto.philips.com.

Internet communications are not secure and therefore Philips cannot
acceptlegal responsibility for the contents of this message.

nr of device feedback forms submitted: 1 nr of software feedback forms
submitted: 0

fax
address
postal
city
state
country

--------------------------------------------------------------------------------deviceTSi6400
--------------------------------------------------------------------------------boot
--------------------------------------------------------------------------------app
--------------------------------------------------------------------------------sys
--------------------------------------------------------------------------------ccfdefault
--------------------------------------------------------------------------------ccf software
--------------------------------------------------------------------------------problem

IPronto will not recognize ATP 256 MB MMC card. Have formatted MMC cardusingFAT on PC and added 1 ICF file to card. iPronto still does not recognize.This is a standard MMC, not
RS.--------------------------------------------------------------------------------wants to be kept informed? [yes]
--------------------------------------------------------------------------------