I think Philips needs to realize that this type of product isn't something a consumer is going to be changng every few months or so. They should continue to support the product as best they can. I have already emailed Philips about my Date and Time synch issues, as I am sure most of you have as well.

Like I said in my earlier post, I have had the NEO for a little over a week now and absolutely love the unit. Being able to customize the unit is awesome, and I do think they have a winner. But, they still need to resolve annoying issues like the one that I am having, after all it is about customer satisfaction !

Philips are you listening ?