I just got a new ProntoNeo in a silent auction this weekend (it looked brand new) and I am having trouble programing it. I attempted to set up the brand by choosing a source. When I would choose the source and held the Mode down for 3 seconds, I had the opportunity to choose "Brand" after doing that, it would say to enter a code for the DVD. Well that is not the "Brand" I chose. All I can do is enter the code for the first device on the list (which is the DVD). How do I get to the other devices? Is it broke?