As far as I know you need to ship it back.
I just received another replacement and a happy ending for me as well now. All buttons are working as they should:)
After 4 remotes I finally got a good one!:)
On January 16, 2007 at 03:20, cdelecole said...
are you sure you need to ship your faulty back to Logitech
?
I'm in replacement process too (but for a docking station
- charging problem), and logitech told me I had to keep
my faulty at home)
?!?